Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Discounted meals
Employee gym access
Indoor pool access
Onsite employee health clinic
Medical insurance
Dental Insurance
Vision Insurance
Family insurance options
Disability insurance
Life insurance
Multiple spending accounts
401(k) retirement plan
Paid annual leave
Early access to earned wages
Employee scholarship opportunities
Referral Bonus Program
Employee assistance program
Credit union membership
Discounted tickets
Local perks
Employee events
Job Description
Friends Homes is a distinguished Life Plan Community dedicated to providing exceptional care and fostering meaningful connections for older adults across all levels of service. Founded on the principles of compassion, dignity, and teamwork, Friends Homes offers a supportive, faith-based environment where both residents and team members are valued and respected. The community is committed to creating a nurturing atmosphere that empowers its staff to make a significant difference every day. Whether the focus is on direct care, wellness engagement, or behind-the-scenes support, every role at Friends Homes contributes to a mission-driven culture that prioritizes the well-being of seniors and... Show More
Job Requirements
- High school diploma or GED
- 1-2 years of experience in admissions, case management, or marketing in senior living, healthcare, or long-term care
- Knowledge of senior living/skilled nursing regulations
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and CRM/admissions software
Job Qualifications
- Associate's or Bachelor's degree in Healthcare Administration, Social Work, Gerontology, or related field preferred
- Experience using systems like PointClickCare or MatrixCare
- Ability to manage multiple priorities in a fast-paced setting
- Empathy and patience when working with older adults and families
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and CRM/admissions software
- Knowledge of senior living/skilled nursing regulations
- 1-2 years of experience in admissions, case management, or marketing in senior living, healthcare, or long-term care
Job Duties
- Manage and track all inquiries and applications for assisted living, skilled nursing, and memory care
- Schedule and conduct tours, interviews, and assessments
- Ensure compliance with admission criteria and state/federal regulations
- Facilitate completion of required paperwork including applications, medical evaluations, and financial disclosures
- Coordinate move-in logistics including room readiness, welcome materials, and orientation
- Communicate with family members, Powers of Attorney, and referral sources
- Partner with Marketing, Nursing, and Finance to support seamless transitions
- Act as a liaison between prospective residents and internal teams
- Attend interdisciplinary meetings regarding incoming residents
- Maintain accurate records in CRM systems such as MatrixCare, PointClickCare, and Salesforce
- Ensure all documentation meets internal policies and regulatory standards
- Track and analyze admissions data
- Report trends and recommend improvements
- Participate in weekly transitions meetings
- Track and facilitate internal transitions across care levels
- Maintain up-to-date knowledge of room availability
- Meet or exceed occupancy and census goals
- Follow up with leads and collaborate with Marketing on campaigns and outreach
- Prepare activity reports for leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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