Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.00
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
competitive salary
Payment for on-call duties
Job Description
Regency Integrated Health Services is a reputable healthcare provider operating a network of skilled nursing facilities dedicated to delivering high-quality care to residents in need of rehabilitation and long-term care solutions. Known for its commitment to excellence, Regency Integrated Health Services strives to create a supportive and healing environment for patients, their families, and the wider community. The company focuses on integrating clinical expertise, customer service, and community engagement to maintain high standards of care, ensuring that each resident receives comprehensive and personalized services.
Located in Harlingen, Texas, the Windsor Atrium facility represents Regency Integrated Health Services' dedication to prov... Show More
Located in Harlingen, Texas, the Windsor Atrium facility represents Regency Integrated Health Services' dedication to prov... Show More
Job Requirements
- high school diploma
- experience working in a skilled nursing facility is desired
- ability to work with an interdisciplinary team
- excellent customer service skills
- strong communication skills
- ability to screen residents for admission
- knowledge of nursing home regulations and 5-star rating system
- capable of educating potential residents and referral sources about facility services
- computer skills to manage electronic medical records
- willingness to participate in off-hour and weekend on-call duties
Job Qualifications
- high school diploma
- excellent customer service and interpersonal skills
- problem solving and decision making abilities
- ability to work well with an interdisciplinary team
- experience working in a skilled nursing facility is desired
Job Duties
- assist the Admission Director in developing census and quality mix by providing information to prospective residents and responsible parties
- assist in completing and implementing the facility 30/60/90 day sales plan including marketing current and potential hospitals and identifying competition
- handle phone inquiries, provide facility tours, and complete admissions paperwork accurately and timely
- ensure a smooth transition from home or hospital to the facility with clear communication to all departments
- manage referral relationships by communicating with medical professionals and community organizations to educate about facility services
- train and manage the internal backup sales/admission team on inquiries and customer service
- promote facility services including nursing and therapy
- follow the company sales cycle process including cold calling and appointment setting
- screen potential residents for admission using referral screening forms and clinical/financial grids
- maintain model room tour readiness and notify departments of deficiencies
- input demographic, financial, and waitlist information into electronic medical records
- assist in policies and procedures implementation related to inquiries, tours, and admissions
- participate in community special events each quarter
- stay informed on healthcare and community trends including changes in payment models
- complete admissions surveys and scorecards
- attend daily calls with the regional team
- participate in off-hour, holiday, and weekend on-call duties as assigned
- perform other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities