Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Life insurance
Job Description
The hiring establishment is a healthcare facility, specifically a hospital, dedicated to providing exceptional medical care and patient services. The hospital operates a comprehensive system to serve diverse age groups including children aged 5-11, teenagers aged 12-17, and adults aged 18 and above. It maintains a patient-centered approach, emphasizing professional interactions with patients, families, healthcare providers, and external agencies like caseworkers, law enforcement, and licensing bodies. This hospital utilizes advanced technology such as hospital computer programs, phone systems, fax machines, copiers, and postage machines to support its administrative and clinical operations. The working environment prioritizes safety, respect, confidentiality, and service... Show More
Job Requirements
- Hearing acuity sufficient to perform job functions
- ability to articulate goals and objectives of the department
- ability to effectively present information to management, staff, physicians, patients, and families
- normal visual acuity
- writing skills sufficient to document in patient chart, take messages and complete any required reports
- organizational skills
- physical ability to lift 40 lbs
- ability to push up to 150 lbs
- average manual dexterity
- ability to stand 0-20% of the time during shift
- ability to walk 0-30% of the time during shift
- ability to squat 0-10% of the time during shift
- ability to sit 21-40% of the time during shift
Job Qualifications
- High school diploma required
- experience verifying insurance required
- 1 - 3 years of experience working in an admissions or related department required
- phone/switchboard and typing/computer skills required
- professional interactions with individuals
- customer service focused individual with strong communication skills
- ability to multi-task and problem solve required
- BLS CPR required
Job Duties
- Verification of all insurances online and by phone
- documentation and understanding of eligibility, co-pays, deductibles, and pre-existing terms
- distribution and explanation of such information to Intake Coordinators and others as necessary
- answer the switchboard in a highly professional manner
- direct all phone calls to the appropriate department or staff
- assist callers with inquiries and transfer to proper departments
- proficiently conduct the admission process with patients and/or families
- explain admission forms empathetically and procure signatures
- process, copy, and distribute all forms to appropriate departments
- document in patient records the provision of Patient Rights Booklet and Advance Directive information
- compile and compute accurate admissions and discharge data on daily census sheets and distribute
- enter and delete admission and discharge information into the computer program
- maintain and update the admission board for evaluations and appointments
- receive and distribute mail
- maintain and operate postage machine and posting of outgoing mail
- maintain admitting area machines and call for service when required
- greet the public and direct to appropriate staff or departments
- attend mandatory hospital trainings and in-services
- follow hospital expectations regarding time and attendance
- perform related duties as assigned by manager
- represent the facility professionally and courteously
- maintain confidentiality
- exhibit excellent service skills with patients, visitors, and coworkers
- comply with facility and safety policies
- promote a safe work environment
- maintain a neat professional appearance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter