Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical Coverage
401k Match
Free park entry
Complimentary tickets
discounts
Employee events
Job Description
The employer is a prominent amusement and water park operator recognized for delivering exciting and memorable experiences to families and thrill-seekers alike. This company operates multiple parks, providing a mix of rides, attractions, and entertainment options that appeal to a broad audience. Known for its dedication to guest satisfaction and safety, the operator offers seasonal employment and full-time roles, prioritizing a positive work culture and opportunities for growth within the leisure and entertainment industry. The company emphasizes teamwork and values employees who contribute to creating a welcoming and enjoyable atmosphere throughout its parks and attractions.
The Admissions/Merchandise Supervisor rol... Show More
The Admissions/Merchandise Supervisor rol... Show More
Job Requirements
- Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, lifting, pushing, pulling, picking, pinching, grasping, feeling, talking, hearing and repetitive motion of the hands, wrists and/or fingers
- Abillity to lift
- Exposure to environmental conditions such as rain, direct/indirect sun and heat for extended periods of time
- Subject to both environmental conditions. Activities occur inside and outside
- Subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity
- Subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity
Job Qualifications
- 1-2 years in the theme park/waterpark industry
- Excellent communication skills both written and oral
- 1-3 years of merchandise/admissions experience in a fast pace environment
- Ability to work independently as well as in a team
- 1-2 years of leadership experience
- Experience managing data and attention to detail
- Working knowledge of inventory, POS and BI systems are plus
Job Duties
- Provides counseling and coaching regarding disciplinary situations for the departments seasonal associates and provides input into discipline, promotion, demotion and termination decisions
- Supervises direct reports daily work performance and conducts performance appraisals as needed with direct reports
- Ensures guest satisfaction by responding and resolving guest concerns in a timely manner, assist with guest control in both planned and unplanned situations
- Coordinates with other departments and makes changes to operations as needed
- Monitors and oversees department selling and redemption procedures in all locations such as, merchandise, front gates, parking, photos, lockers, fast lane and cabanas
- Responsible for developing learning plans, facilitating on the job training courses for both Admissions and Merchandise divisions
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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