Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $48,564.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Paid holidays
Life insurance
Job Description
Cal Poly Pomona, part of the California State University (CSU) system, is a renowned public university committed to providing quality education and fostering innovation across diverse disciplines. Located in Pomona, California, the university serves a vibrant community of more than 26,000 students and offers a wide range of undergraduate and graduate programs. Cal Poly Pomona is known for its learn-by-doing philosophy, which emphasizes practical experience and hands-on learning to prepare students for successful careers. The College of Engineering, a key division within the university, plays a crucial role in this mission by educating engineers and technologists to tackle complex technical... Show More
Job Requirements
- High school diploma or GED
- Valid California driver's license with insurance
- Four years of progressively responsible experience in general office clerical or secretarial work or the equivalent
- Ability to work full time Monday through Friday, 8 am to 5 pm
- Ability to pass a background check
- Authorized to work in the United States
- Compliance with CSU Out-of-State Employment Policy
- Ability to handle confidential and sensitive information appropriately
- Good communication and organizational skills
- Ability to use office software and technology
- Ability to follow university policies and procedures
Job Qualifications
- High school diploma or GED
- Valid California driver's license with insurance
- Four years of progressively responsible experience in general office clerical or secretarial work or the equivalent
- Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures
- Thorough knowledge of English grammar, punctuation and spelling
- Thorough knowledge of office systems and ability to use broader range of technology, systems, and software packages
- Ability to independently handle multiple work unit priorities and projects
- Ability to apply a variety of policies and procedures where specific guidelines may not exist
- Working knowledge of budget policies and procedures
- Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections
- Ability to draft and compose correspondence and standard reports
- Ability to handle effectively a broader range of interpersonal contacts including those at a higher level and those sensitive in nature
- Preferred administrative support experience in a higher education environment
- Preferred experience with processing Concur travel requests
Job Duties
- Serve as the first point of contact for the Dean's Office by answering and directing calls, responding to emails, and greeting students, faculty, staff, and visitors with a professional and welcoming demeanor
- Act as a primary information resource for university and department policies and procedures
- Provide guidance and direct inquiries appropriately
- Exercise judgment and discretion in resolving problems or concerns
- Communicate issues clearly and proactively, escalating when needed
- Provide logistical support for department events and meetings, including reserving rooms, preparing and posting flyers, procuring supplies, and coordinating catering
- Organize incoming and outgoing mail and packages
- Maintain organized faculty and staff mailboxes
- Assist with assigning office hour spaces for part-time faculty and maintaining related records
- Support special projects and assignments as directed by the Dean's Office leadership
- Participate in professional development opportunities and training to remain current with university policies, procedures, and systems
- Review, verify, and process travel requests and expense claims for faculty, staff, and students, ensuring accuracy and compliance with CSU, State, and Foundation policies and procedures
- Provide clear guidance to faculty and staff on allowable expenses, required documentation, and travel submission processes
- Troubleshoot and resolve travel-related issues to ensure timely reimbursements
- Maintain accurate travel records and documentation for auditing, reporting, and compliance purposes
- Provide administrative support across departments based on operational needs
- Assist with scheduling, enrollment processes, and permission numbers
- Post and maintain accurate information on registration, advising, events, and petitions
- Support advising coordination, petition tracking, and student record management
- Respond to student registration issues, provide guidance on university systems, and direct students to appropriate resources
- Assist with orientation sessions and the Senior Design Project process
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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