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Administrative Support Assistant

Alameda, CA, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid holidays
Dental Insurance
Health Insurance
401(k)
403(b)
Vision Insurance
Life insurance

Job Description

Cal State East Bay, located in the scenic Hayward hills with panoramic views of the San Francisco Bay shoreline, is one of the 23 universities in the California State University system. Established in 1957, the university has grown to become a regionally engaged and globally oriented institution dedicated to academic innovation, student success, and sustainability. With its main campus in Hayward, a satellite campus in Concord, a professional development center in Oakland, and a significant online presence, Cal State East Bay provides a diverse and inclusive environment for students and staff. The university offers a broad range of benefits to... Show More

Job Requirements

  • Completion of a high school program or equivalent
  • some office environment experience
  • ability to communicate effectively in writing and orally
  • basic math skills
  • typing and keyboarding ability
  • ability to operate standard office equipment
  • ability to learn and use office technology systems
  • strong interpersonal and customer service skills
  • proficiency in computer applications including Microsoft Office and Google Suite
  • knowledge of specialized software like SharePoint and Oracle
  • ability to maintain accurate records and manage multiple priorities
  • ability to interpret policies
  • reliable attendance
  • satisfactory completion of a background check including fingerprinting
  • compliance with CSU mandated reporting policies

Job Qualifications

  • High school diploma or equivalent
  • fundamental written and oral communication skills including English grammar and punctuation
  • basic understanding of standard office procedures and office equipment operation
  • ability to learn office technology systems
  • typing and keyboard skills
  • strong interpersonal, professional, and customer service skills
  • strong written and oral communication skills
  • highly organized and detail-oriented
  • ability to prioritize and manage workload effectively
  • strong computer skills including Microsoft Office Suite, Google Sheets, Outlook, and web browsers
  • knowledge of SharePoint, Oracle, Survey Monkey, and Publisher
  • familiarity with office equipment such as copiers, scanners, fax machines, and multi-line phone systems
  • ability to interpret and follow instructions and policy guidelines
  • ability to perform mathematical calculations with speed and accuracy
  • demonstrated reliability and punctuality for front-desk operations

Job Duties

  • Answers main phone line screen, take messages and direct callers to the appropriate personnel
  • greet all guests and visitors to the office and provide assistance as needed
  • distribute mail and packages daily and send delivery notifications to appropriate personnel
  • purchase office supplies, maintain inventory and track fund balance according to university policy
  • submit work order requests with Facilities Operations
  • submit print orders to Duplicating Services
  • maintain College Master Directory and update in all public facing locations
  • submit key requests, track and notify requester of status
  • collect and rename course syllabi every semester
  • collect and post faculty office hours
  • send grading reminders every semester
  • track CEAS scholarships
  • serve as procurement card steward monitoring usage and compliance
  • execute non-academic rooming requests per policy
  • distribute annual staff parking permits and faculty academic term permits, maintain accurate list of permit recipients and submit parking permit requests for college events and meetings

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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