Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Tuition Assistance
Employee assistance program
Job Description
Colorado State University Veterinary Teaching Hospital (VTH) is renowned for its dedication to educating the next generation of veterinarians through exceptional veterinary care and service to the community. As a critical arm of Colorado State University, the VTH plays a pivotal role by providing administrative oversight and strategic direction to ensure the smooth delivery of veterinary services. The hospital extends support not only for the university’s educational mission but also for the general public and referring veterinarians in need of specialized and comprehensive animal care. This esteemed institution is situated in Fort Collins, Colorado, a city consistently ranked among the... Show More
Job Requirements
- High school diploma or GED
- At least six months of general clerical experience
- Twelve months of customer service experience involving direct client interaction
- Superior verbal and written communication skills
- Ability to multitask in a fast-paced, professional environment
- Responsible and reliable work ethic
- Ability to maintain composure during emergent situations
- Commitment to a minimum six-month employment
- Full availability to work hospital shifts including weekends, holidays, and after-hours
- Flexible to cover various shifts as needed
Job Qualifications
- High school diploma or GED
- Six months general clerical experience
- Twelve months forward-facing customer service experience
- Strong verbal and written communication skills
- Ability to remain calm and professional during emergent situations
- Experience in veterinary or human medical settings preferred
- Independent decision-making skills
- Flexibility to work varied shifts including weekends and holidays
Job Duties
- Provide excellent customer service to clients, referring veterinarians, clinicians, and students by assessing needs and communicating veterinary terminology
- Schedule appointments by matching available dates and times with client and clinician requirements
- Audit charges ensuring completeness and accuracy according to medical records and information from clinicians and staff
- Scan medical documents into electronic medical records and review reports to identify accounts needing attention
- Enter client and referring veterinarian data and complete appointment paperwork including consent forms
- Manage client check-in and check-out processes
- Handle payments for deposits and services including balancing and entering daily deposits
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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