Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee wellness programs
Professional development opportunities
Job Description
Colorado State University (CSU) Veterinary Teaching Hospital (VTH) is a renowned institution dedicated to educating future veterinarians while providing exceptional veterinary care to the community. As part of CSU, a leading research university known for its commitment to excellence and innovation, the VTH serves both the general public and referring veterinarians by offering comprehensive veterinary services and support. The hospital operates with a focus on advancing veterinary education and delivering high-quality patient care through experienced clinicians, students, and dedicated staff. CSU itself has earned recognition nationally, being ranked first among Colorado-based educational employers and fifth among all in-state employers according... Show More
Job Requirements
- Must have a high school diploma or GED
- Minimum six months clerical experience
- Minimum twelve months customer service experience
- Must possess superior verbal and written communication skills
- Must be self-motivated and able to multi-task
- Must be responsible and reliable in fast-paced professional environment
- Must be able to remain calm and focused during emergent situations
- Must commit to working at least six months
- Must have full availability including weekends, holidays, and after-hours as needed
Job Qualifications
- High school diploma or GED
- Six months general clerical experience
- Twelve months forward-facing customer service experience
- Veterinary or human medical experience preferred
- Experience in veterinary clinic reception or clinical floor
- Background in large or small animal husbandry preferred
- Strong verbal and written communication skills
- Independent decision-making skills
- Flexibility to work across multiple departments
Job Duties
- Enter and verify client and patient demographic information into electronic software
- Client check in and check out for services
- Quickly assess client walk-ins to determine urgency and needs
- Answer phones and connect calls to Urgent Care, Emergency or Consult lines
- Utilize communication tools such as push-to-talk phones, TEAMS application, and email to coordinate with team members
- Accept payments for deposits and dismissals
- Collaborate with extended teams to understand and explain invoices
- Perform daily administrative tasks as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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