Monterey Bay Aquarium logo

Monterey Bay Aquarium

Administrative Coordinator, Education Operations

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $25.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Professional Development
Employee Discounts

Job Description

Monterey Bay Aquarium is a renowned marine science and ocean conservation organization dedicated to inspiring public understanding and care for the ocean. Located on the scenic Monterey Bay coast, this non-profit aquarium is committed to marine education, research, and stewardship while fostering a diverse and inclusive workplace environment. The Aquarium actively embraces diversity and invites individuals from all backgrounds, including people of color, LGBTQ+ community members, veterans, and persons with disabilities, to become part of its team. This institution is recognized for its innovative programs that blend STEAM (Science, Technology, Engineering, Arts, and Mathematics) principles with hands-on learning experiences designed... Show More

Job Requirements

  • BS/BA degree or equivalent combination of education, training, and experience
  • Experience working with deadlines
  • Ability to acquire foundational skills and knowledge of Monterey Bay Aquarium's ticketing database (Tessitura) and Education's CRM database (Salesforce)
  • Excellent oral communication, formal writing skills, time management, and organizational skills
  • Ability to work both as a member of a team and independently
  • Familiarity with data management systems
  • Knowledge of and experience with Microsoft Office
  • Strong interpersonal skills
  • Familiarity with DocuSign
  • Beginning to intermediate knowledge of accounting and financial processes
  • Ability to maintain core values

Job Qualifications

  • BS/BA degree or equivalent combination of education, training, and experience
  • Experience working with deadlines
  • Ability to acquire foundational skills and knowledge of Monterey Bay Aquarium's ticketing database (Tessitura) and Education's CRM database (Salesforce)
  • Demonstrated ability to solve problems resourcefully
  • Excellent oral communication, formal writing skills, time management, and organizational skills
  • Experience in task and detail-oriented positions
  • Ability to work both as a member of a team and independently
  • Familiarity with data management systems, Salesforce preferred
  • Knowledge of and experience with Microsoft Office - Excel, Word, and Visio - or similar office applications
  • Strong and effective interpersonal skills
  • Familiarity with DocuSign and DocuSign Retrieve
  • Familiarity with Asana, Adobe Acrobat, Sage Intacct, and Adaptive Insights, or equivalent programs/applications
  • Familiarity with a ticketing system such as Tessitura
  • Beginning to intermediate knowledge of accounting, budgeting, financial reporting, purchasing, and invoice processing
  • Beginning to intermediate data analysis skills
  • Familiarity with Google Suite products
  • Interest in cross-training for professional and personal development as needed and/or desired
  • Ability to work within and maintain Monterey Bay Aquarium's Core Values

Job Duties

  • Process ticketing database-related field trip service tickets and other ticketing requests from the Education Division
  • Complete database clean up, maintenance and other tasks such as updating records and correcting data
  • Document new and update existing standard operating procedures for activities and responsibilities relevant to the Coordinator role
  • Process purchase order requests by submitting purchase requisitions and distributing the Accounting-generated POs to interested parties
  • Coordinate Education scholarships workflow to meet service level agreements resulting in timely payments for scholars
  • Process Education's contracts from vendor setups to document collection, purchase requisition submissions, and purchase order dispatches
  • Coordinate Education Programs transportation scheduling with third-party transportation vendors
  • Reconcile credit card expenses with receipts to accommodate Accounting's monthly close schedule
  • Process predefined and prewritten emails through Salesforce Marketing Cloud
  • Process program participant waivers through DocuSign
  • Coordinate the completion of documents for Continuing Education Units registration through CSUMB for Educator Programs
  • Respond to incoming Education service tickets as needed, route inquiries to appropriate groups or staff for responses, and provide stellar customer service to educators and stakeholders
  • Provide administrative support such as event planning, backup support for incoming/outgoing mail, on/offsite asset inventory and storage, calendars and room reservations, and inventory of Bechtel equipment, resources, and departmental, custodial, and office supplies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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