
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,400.00 - $69,800.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
Flexible Schedule
Employee wellness programs
Job Description
Housing & Residence Life at the University of Kansas is a vital department dedicated to providing safe, supportive, and enriching on-campus living experiences for over 5,500 students residing in residence halls, apartments, and cooperative scholarship houses. This department plays a crucial role in fostering student growth, success, and community engagement by managing a wide range of residential facilities and offering comprehensive support services to students. The University of Kansas is a prestigious educational institution known for its commitment to academic excellence and student development, making Housing & Residence Life an essential part of the campus environment that helps students thrive... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- at least three years of administrative support experience
- proficiency in Microsoft Office and university systems such as Outlook, Excel, Teams, Zoom, Mercury/StarRez, and Co-Pilot
- strong organizational and multitasking skills
- excellent communication and interpersonal abilities
- ability to handle confidential and sensitive information with discretion
- experience in customer service or office management
- ability to work occasional evenings and weekends
- knowledge of compliance regulations including FERPA, PCI, NCAA, and Clery
- capability to supervise and train student employees
- strong problem-solving skills and adaptability
- attention to detail and ability to manage multiple priorities
Job Qualifications
- Bachelor's degree or equivalent administrative experience
- experience providing executive-level support
- proven ability to manage complex calendars and scheduling logistics
- skilled in preparing detailed meeting materials and correspondence
- experience coordinating hiring, onboarding, and human resources support
- ability to manage customer service operations in a professional office environment
- experience supervising and training staff
- proficiency in data management and report preparation
- knowledge of university compliance standards
- excellent communication skills both written and verbal
- strong organizational and project coordination abilities
- capability to create and maintain standard operating procedures
- ability to work collaboratively in a fast-paced environment
Job Duties
- Serve as the Executive Director's primary liaison with internal and external stakeholders
- manage complex calendars, schedule meetings, and coordinate logistics for HRL leadership
- prepare meeting materials, agendas, correspondence, and follow-up documentation
- support departmental meetings and retreats, including scheduling, communication, and minute-taking
- coordinate hiring and onboarding processes, including interview scheduling, room reservations, and candidate communication
- ensure completion of HRL onboarding tasks
- assist with human resources processes such as time approvals, audits, and employee data tracking
- support KU Endowment activities related to HRL, including donor communications, scholarship coordination, correspondence, and stewardship
- plan and coordinate departmental events and meetings
- identify and resolve administrative challenges
- proactively manage issues and workflow priorities
- serve as the primary point of contact for Housing & Residence Life leadership
- oversee reception operations, ensuring a professional, welcoming office environment
- hire, train, supervise, and evaluate student office assistants
- manage departmental calendars, on-call schedules, and reservations for shared departmental spaces
- provide high-quality customer service to students, staff, and campus partners
- coordinate special projects, including research, data collection, analysis, and report preparation
- track and manage deadlines for departmental initiatives and compliance requirements
- support the preparation and distribution of departmental reports and communications
- use university systems and software to manage data, schedules, and records
- understand and follow relevant compliance rules and regulations
- maintain privacy with respect to student and staff information
- assist with creating standard operating procedures for HRL processes
- create and distribute training materials and presentations
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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