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Patriot Growth Insurance Services logo

Administrative Assistant/Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
short-term disability
long-term disability
Employee assistance program
Paid parental leave
Paid holidays
Personalized PTO
401(k)

Job Description

PK Benefits Consulting, a division of Patriot Growth Insurance Services, is a full-service employee benefits firm dedicated to transforming the traditional employer and broker relationship. By leveraging their negotiating power with insurance carriers, PK Benefits Consulting ensures clients receive the most cost-effective employee benefits packages available. The company prides itself on its commitment to client success, emphasizing proactive and organized support throughout the benefits administration process. Located in Wyomissing, PA, PK Benefits Consulting operates under the umbrella of Patriot Growth Insurance Services, a national insurance services firm known for its robust growth and comprehensive service offerings.

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Job Requirements

  • high school diploma or GED
  • previous experience demonstrating a high level of independent initiative
  • 1+ year of recent administrative support or client service experience preferred
  • Pennsylvania Life Accident and Health License can be obtained within 90 days of hire
  • high proficiency in Microsoft Office products Outlook Word PowerPoint Excel
  • proficiency in using relevant software and tools for data management and report preparation
  • knowledge of benefits administration and insurance practices
  • familiarity with CRM systems and data management tools
  • excellent professional communication skills

Job Qualifications

  • high school diploma or GED
  • previous experience demonstrating a high level of independent initiative
  • associate degree in business administration healthcare management or similar or equivalent level of prior relevant experience preferred
  • 1+ year of recent administrative support or client service experience preferred
  • Pennsylvania Life Accident and Health License can be obtained within 90 days of hire
  • high proficiency in Microsoft Office products Outlook Word PowerPoint Excel
  • proficiency in using relevant software and tools for data management and report preparation
  • knowledge of benefits administration and insurance practices
  • familiarity with CRM systems and data management tools
  • excellent professional communication skills

Job Duties

  • provide a professional and welcoming experience for clients guests and other visitors at the front desk reception area
  • respond to main phone line directing callers taking messages and forwarding communications as appropriate
  • organize and implement administrative support for the completion of open enrollment booklets including using Publisher or Word software to update documents overseeing printings and compiling the documents into envelopes folders or binders
  • prepare correspondence for the agency and oversee scheduled communications including survey invitations promotional mailing and email campaigns
  • handle all mail including tracking certified mail and ensuring items are processed in accordance with delivery specifications
  • create and modify spreadsheets for reporting and tracking purposes
  • prepare miscellaneous reports quotes proposals letters mailings newsletters presentation binders PowerPoints notifications etc
  • perform data entry work including entering confidential data into applicable systems
  • schedule and coordinate appointments for management when needed
  • complete miscellaneous filing copying scanning typing etc while maintaining an organized filing system
  • provide administrative support to the agency's principal as needed including scheduling correspondence preparation document organization process tracking and other clerical support
  • send monthly webinar invitations and register attendees
  • research prospects and client information as requested

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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