Administrative Assistant/Receptionist

Worcester, MA, USA|

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee assistance program

Life insurance

Job Description

Advocates is a well-established organization dedicated to providing comprehensive support and services to diverse populations, fostering an inclusive and welcoming community where everyone feels respected and valued. The organization emphasizes a culture of inclusion that celebrates diversity across multiple dimensions such as race, ethnicity, sex, gender identity and expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. This commitment underpins all facets of Advocates’ operations, ensuring that every individual in their care is treated with dignity and respect according to their Human Rights Policy.

Advocates operates in the social services sector, focusi... Show More

Job Requirements

High school diploma or GED
Minimum one year administrative or receptionist experience
Ability to serve culturally diverse populations
Strong interpersonal and communication skills
Proficiency with Microsoft Office Suite
Ability to manage multiple tasks and projects
Must be able to read and speak English

Job Qualifications

High school diploma or GED
One year administrative or receptionist experience
Demonstrated understanding of serving culturally diverse populations
High energy level and superior interpersonal skills
Ability to work independently and in a team
Effective verbal and written communication with all levels of organization and external vendors
Project management skills from concept to completion
Experience with office procedures and equipment
Strong knowledge of Microsoft Office Suite
Excellent organizational skills and multitasking ability
Ability to read and speak English

Job Duties

Provide administrative support to the management and leadership of Day and Employment Services as directed
Answer all incoming telephone calls and direct the caller to the appropriate individual
Welcome and direct all visitors to the program
Connect visitors to the appropriate staff
Responsible for the daily opening and closing of the program's reception and main entrance areas
Ensure the reception area is kept neat and clean
Work in partnership with leaders to plan and coordinate events including managing logistics
Coordinate appointments and staff meetings, serve as the point of contact for meeting communications and confirming participation
Attend various meetings and take meeting minutes as requested
Handle follow-up to meetings including typing and distributing minutes
Develop and maintain accurate data collection and documentation for program projects
Input all program attendance data and interface with financial department on billing issues as directed
Mail and track participants' required paperwork
Oversee receipts and tracking for leadership billing statements and petty cash as directed
Maintain ordering of supplies for all cost centers
Supervise maintenance of office equipment including copiers and mail machine
Follow procedures for retention, protection, retrieval, transfer, and disposal of records
Ensure cleaning and kitchen supplies are stocked
Maintain and replenish job development supplies including staff business cards and program brochures
Assist with facility and vehicle scheduling and maintenance
Responsible for reception coverage, maintaining schedules, and training back-up assistance
Attend and participate in training as assigned
Maintain necessary certifications including CPR, First Aid, Safety Care
Ensure individuals supported are treated with dignity and respect according to Human Rights Policy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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