Administrative Assistant/Receptionist

Worcester, MA, USA|

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Benefits

Health Insurance

Paid Time Off

Professional Development

Retirement Plan

Employee assistance program

Paid holidays

Disability insurance

Job Description

Advocates is a well-established organization dedicated to supporting individuals with developmental disabilities and their families. Known for its commitment to inclusivity, respect, and high-quality service, Advocates offers a range of programs designed to empower and enrich the lives of the people it serves. By fostering a culture that celebrates diversity across race, ethnicity, gender identity, sexual orientation, ability, and more, Advocates ensures everyone feels valued and supported. The organization is recognized for its welcoming community environment and its comprehensive approach to advocacy and support services.

Currently, Advocates is seeking a dedicated Administrative Receptionist to join their Day & Employment S... Show More

Job Requirements

High school diploma or GED
minimum 1 year administrative or receptionist experience
ability to communicate effectively verbally and in writing
proficiency in Microsoft Office Suite
ability to manage multiple tasks efficiently
ability to work independently and as part of a team
maintain necessary certifications such as CPR, First Aid, Safety Care
commitment to upholding dignity and respect for individuals served

Job Qualifications

High school diploma or GED and 1 year administrative or receptionist experience
demonstrated understanding of and competence in serving culturally diverse populations
high energy level, superior interpersonal skills and ability to work both independently and in a team atmosphere
ability to interact and communicate effectively both verbally and in writing with all levels of organization, staff and outside vendors
ability to manage projects from concept to completion
experience with office procedures and equipment with a strong working knowledge of Microsoft Office Suite
excellent organizational skills and the ability to multitask
must possess the ability to read and speak English

Job Duties

Provide administrative support to the management and leadership of Day & Employment Services, as directed
answer all incoming telephone calls and direct the caller to the appropriate individual
welcome and direct all visitors to the program
responsible for the daily opening and closing of the program's reception and main entrance areas
work in partnership with leaders to plan and coordinate events including managing logistics
coordinate appointments and staff meetings, serve as the point of contact for meeting communications and for confirming participation
attend various meetings and take meeting minutes, as requested
develop and maintain accurate and complete data collection and ongoing required documentation for day services program projects
input all program attendance sheet data for individuals and interface with the financial department on billing issues
mail and track participants required paperwork for admittance and ongoing support
oversight of receipts and tracking for leadership billing statements and petty cash
maintain ordering of necessary supplies for all cost centers
supervise the maintenance of all office equipment, including copiers and mail machine
follow procedures for systematic retention, protection, retrieval, transfer, and disposal of records
ensure that all cleaning and kitchen supplies are stocked appropriately
maintain and replenish routine job development supplies including staff business cards and program brochures
assist with facility and vehicle scheduling/maintenance
responsible for reception area coverage, maintaining schedule and training of back-up assistance
attend and actively participate in training, as assigned
maintain necessary certifications (CPR, First Aid, Safety Care)
ensure that individuals supported are treated with dignity and respect

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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