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Administrative Assistant / Receptionist
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.56 - $30.29
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Life insurance
Paid Time Off
Retirement Plan
Commuter Benefits
Telecommuting
Job Description
The Washington State Housing Finance Commission is a market-driven, self-supporting government agency dedicated to providing affordable housing and nonprofit capital facilities financing across the state of Washington. Established to offer below-market rate financing, the Commission acts as a crucial financing conduit between various stakeholders, including developers, lenders, first-time home buyers, real estate professionals, and nonprofit organizations. The agency's mission focuses on supporting initiatives that promote affordable housing, rental housing, civic and social services facilities, energy conservation projects, and assistance for first-time farmers and ranchers. The Commission is deeply committed to fostering diversity, equity, and inclusion in its workforce and services,... Show More
Job Requirements
- High school diploma or equivalent
- Demonstrated experience in a clerical, office, or administrative position
- Working knowledge of Microsoft Office and Salesforce
- Residency in Washington state within reasonable distance of the worksite
- Ability to work a hybrid schedule with four days per week onsite
- Ability to perform Notary Public duties
- Exceptional interpersonal and communication skills
- Willingness to learn and grow professionally
Job Qualifications
- Excels at providing excellent customer service as the initial point of contact for all callers and visitors
- Proficient in operating multi-line phone systems, accurately directing inquiries, and communicating clearly and professionally, both verbally and in writing
- Competent at maintaining office security, including managing visitor access and issuing badges
- Ability to quickly learn and apply knowledge of Commission programs (e.g., Homeownership, Multifamily Housing) to assist callers and visitors accurately
- Demonstrated experience in preparing correspondence and reports using word processing, spreadsheet, and database applications
- Capable of handling general office duties, including sorting mail and route packages
- Skilled in accurate data entry
- Ability to take action to learn and grow: takes responsibility for increasing skills in new technologies and skills to make government programs and processes more efficient and effective to serve all Washingtonians
- Ability to take action to meet the needs of others: collaborating across diverse backgrounds and customer-service focused, while demonstrating a willingness and ability to empathetically respond to the unique needs of the people they work with and serve
Job Duties
- Serve as the primary point of contact for the Commission by operating a multi-line switchboard, greeting visitors, and managing front-office security and the general agency inbox
- Provide administrative support for the Administration Division, including drafting reports, managing travel logistics, processing reimbursements, and handling event registrations
- Offer technical assistance to lenders, real estate agents, and the public regarding Homeownership programs while ensuring accurate data entry into agency databases
- Coordinate daily mail and logistics, including routing incoming faxes/packages, preparing outgoing shipments (USPS, FedEx, UPS), and managing conference room reservations
- Perform Notary Public duties and assist the Administrative Assistant 5 (Supervisor) with special projects and various agency-wide tasks
- Facilitate meeting preparations by managing signage for Commission meetings and providing logistical support for external partners
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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