Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $22.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Our organization is a leading healthcare provider dedicated to delivering exceptional patient care and administrative efficiency. We operate in a fast-paced medical environment where the frontline administrative operations play a crucial role in maintaining seamless workflow and enhancing patient experience. Committed to excellence and continuous improvement, our healthcare facility prioritizes superior customer service, professional integrity, and adherence to healthcare regulations such as HIPAA and OSHA. We aim to uphold a welcoming, respectful, and safe environment for patients, visitors, and staff alike, ensuring that all administrative processes support the overall mission of quality healthcare delivery.
The role of the Administrative A... Show More
The role of the Administrative A... Show More
Job Requirements
- high school diploma or equivalent
- 1-3 years office experience in a health care setting preferred
- previous customer service experience preferred
- must be able to effectively communicate with customers both in person and over the telephone
- must have understanding of basic medical terminology
Job Qualifications
- high school diploma or equivalent
- 1-3 years office experience in a health care setting preferred
- previous customer service experience preferred
- must be able to effectively communicate with customers both in person and over the telephone
- must have understanding of basic medical terminology
Job Duties
- stand and greet all patients as they arrive in a friendly, courteous, and professional manner
- demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service
- routinely check and respond to work e-mail
- document in the computer system all necessary demographic, insurance, and financial information
- maintain patient charts including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
- responsible for photocopying records and documents for billing purposes
- perform clerical duties including mail delivery, faxing, copying, and scanning
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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