
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $23.00
Work Schedule
Fixed Shifts
Benefits
Subsidized health insurance coverage for employee, spouse, and dependent(s)
100% employer paid basic life insurance equal to 1x annual salary, up to $100,000
100% employer paid employee assistance program
voluntary dental insurance
voluntary vision insurance
Voluntary Short-Term Disability Insurance
Voluntary supplemental life and AD&D insurance
Voluntary critical illness insurance
Voluntary Accident Insurance
voluntary hospital indemnity insurance
Pre-tax savings accounts for medical and dependent care expenses
Generous paid time off plan
10 paid holidays annually
Employee Referral Bonuses
401K retirement plan and employer match
Job Description
Northpoint Recovery Holdings, LLC is a leading behavioral healthcare provider established in 2009 and officially launched its Northpoint platform in 2015. Celebrating over a decade of growth and success, Northpoint specializes in delivering evidence-based treatment solutions for adults facing substance use and co-occurring disorders through the Northpoint Recovery brand. Additionally, it provides mental health treatment services for adolescents via Imagine by Northpoint. The company operates primarily under an in-network, commercial insurance model and has expanded from its initial two facilities to seventeen across the Western United States, with plans for continued growth in both existing and new markets. Northpoint is... Show More
Job Requirements
- must be at least twenty-one years of age
- excellent communication and time management skills
- strong telephone and office etiquette
- knowledge of Microsoft Office Suite, data entry software and other office related computer software
- ability to perform duties with minimal supervision
- action-oriented with the ability to adapt to change, work independently, prioritize tasks, and drive to finish
Job Qualifications
- must be at least twenty-one years of age
- excellent communication and time management skills
- strong telephone and office etiquette
- knowledge of Microsoft Office Suite, data entry software and other office related computer software
- ability to perform duties with minimal supervision
- action-oriented with the ability to adapt to change, work independently, prioritize tasks, and drive to finish
- excellent critical thinking skills
- excellent organizational abilities
- exceptional written and oral communication skills
- comfortable analyzing information and dealing with complexity
- quickly and effectively identify and resolve problematic situations
- able to handle confidential material in a reliable manner
- ability to perform several tasks concurrently with ease and professionalism
- ability to effectively prioritize workload in a fast-paced environment
- strong attention to detail and accuracy
- proficiency with Microsoft Office Suite
Job Duties
- coordinate office management schedules, coverage, and team needs
- client and staff telehealth liaison
- responsible for the completion and collection of all necessary intake paperwork and documentation
- track patient information and statistics in support of The Joint Commission requirements
- assist leadership in developing data tracking processes and trainings needed to improve the team
- track facility maintenance needs
- complete inventory ordering for designated facility
- schedule and complete fire drills, egress testing, safety committee meetings, infection control meetings
- responsible for environmental cleanliness, organization, and presentation
- reception duties including scheduling of clients, answering telephone, customer service needs, follow up calls, track attendance, send out appointment reminder alerts, assist in Medicaid transportation, process incoming mail
- coordinate client UA results with multidisciplinary team
- maintain lobby environment to promote warm and welcoming surroundings, including seasonal décor
- ensure a safe and secure lobby environment for employees, clients, guardians, and visitors
- facilitate client arrival and departure from programming
- schedule, organize, and manage Joint Commission and facility compliance needs
- screen and monitor visitors and connect them with the appropriate staff member
- display initiative by identifying problems and making recommendations to solve them
- answer inquiries and obtain information for general public, clients, visitors and staff in an expedient, professional and courteous manner
- manage and provide training to incoming and current reception and clinical staff for front desk duties
- liaise with facility vendors including cleaning, maintenance, and transportation services
- organize, maintain, and create client orientation packets
- work collaboratively with management positions in creating and identifying efficiencies within the facility
- plan in-house activities such as parties, celebrations and trainings
- adhere to all company policies and procedures
- maintain confidentiality in accordance with 42 CFR Part 2 and all other established policies, procedures, and standards of care
- perform other related duties and special projects as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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