Administrative Assistant - Mental Healthcare

Oxnard, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $22.00 - $24.00

Benefits

Supplemental AFLAC insurance

401k with up to 3% matching

Paid sick time

Collaborative team-oriented culture

Fully equipped office space

Electronic health record platform access

Annual team-building events

Monthly culture-building activities

competitive compensation

Job Description

New U Therapy Center & Family Services is a distinguished multidisciplinary mental health practice located in Southern California, dedicated to delivering exceptional mental health care to the local community. With well-established roots in the region, this practice has built a strong reputation for excellence, compassionate care, and a commitment to enhancing the well-being of the individuals and families they serve. The center prides itself on a supportive, team-oriented culture that fosters professional growth and provides comprehensive mental health services across diverse populations. As an organization, they emphasize collaboration, ongoing mentorship, and continuous skill development. Their clinical environment is designed to... Show More

Job Requirements

BA/BS degree in social work or related field
Minimum six months related experience in a medical or mental health setting preferred
Required sales experience
Pleasant and professional service orientation
Excellent written and verbal communication skills
Proficiency in Microsoft Office suite and Google applications
Ability to manage multiple tasks concurrently
Ability to make routine operational decisions following policies
Knowledgeable about healthcare practices and patient confidentiality
Ability to work with diverse populations
Ability to provide outstanding customer service
Demonstrated compassion and empathy
Availability to work part-time and travel between two office locations

Job Qualifications

BA/BS in social work or related field
Six months of related experience in a medical setting preferred
Psychiatric/mental health experience is a plus
Spanish speaking preferred
Sales experience required
Pleasant, congenial, well-mannered, professional service orientation
Excellent written and verbal communication skills
Computer proficiency in MS Office Word and Excel, Google Docs, and Gmail
Strong analytical thinking
Ability to multitask effectively
Ability to make routine decisions within policy and procedures
Knowledge of healthcare practices
Ability to provide exceptional customer service
Ability to work effectively with diverse cultures, ages, and economic backgrounds
Compassion and empathy

Job Duties

Verify patient insurance eligibility and benefit coverage
Review scheduled intakes and follow-up appointments on clinicians' calendars using smart scheduling
Review completed packets for compliance, including documentation and consent prior to scheduled visits
Answer inquiries and explain services offered
Log inquiries on referral tracker including contact and insurance information
Contact patients or guarantors to advise on financial responsibilities including out-of-network insurance options
Manage and update patient general information and medical insurance changes in the patient platform
Coordinate and enter requests for patient records and other documents
Manage pharmacy and insurance medication prior authorizations and refills
Manage email and mail traffic and distribute accordingly
Upload various documents
Manage multi-line phone system
Perform varied administrative and front desk duties for a medical office
Explain and promote different mental health services and produce high-conversion
Provide customer service and sales support
Perform other related work

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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