Administrative Assistant - Mental Healthcare

Oxnard, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $22.00 - $24.00

Benefits

Supplemental AFLAC insurance

401k with up to 3% matching

Paid sick time

Collaborative team-oriented culture

Fully equipped office space

Access to electronic health record platform

Annual team-building events

Monthly culture-building activities

competitive compensation

Job Description

New U Therapy Center & Family Services is a well-established multidisciplinary mental health practice located in Southern California. Dedicated to providing high-quality mental health care, this practice has earned a strong reputation within the local community for its compassionate and effective treatment programs. New U Therapy Center & Family Services takes pride in fostering a warm and supportive environment, both for clients and staff. As a multidisciplinary practice, it integrates various therapeutic approaches and services to address a wide range of mental health needs. The organization is committed to delivering personalized care, ensuring each patient's unique requirements and goals are... Show More

Job Requirements

BA/BS in social work or related field
At least six months of relevant experience in medical settings preferred
Sales experience required
Preferably bilingual in Spanish
Strong service orientation and professional demeanor
Proficient computer skills, including MS Office and Google Suite
Excellent communication skills
Ability to multitask and prioritize
Knowledge of healthcare administrative practices
Compassionate and empathetic approach
Ability to interact respectfully with diverse populations

Job Qualifications

BA/BS in social work or a related field
Six months of related experience in the medical setting is preferred
Psychiatric/mental health experience is a plus
Spanish speaking preferred
Sales experience is required
Service orientation - pleasant, congenial, well-mannered, professional
Excellent written and verbal communication
Computer skills and proficiency in MS Office Word and Excel, Google Docs, and Gmail
Good verbal and written communication skills
Strong analytical thinking and the ability to handle multiple tasks concurrently
Ability to make routine decisions and determine proper action based on experience within the limits of policy and procedures
Knowledgeable about health care practices, and provide exceptional customer service
Ability to work effectively with people of diverse cultures, ages, and economic backgrounds
Excellent customer service
Compassion and empathy
Have customer service and sales experience

Job Duties

Verifies patient insurance eligibility and benefit coverage
Review scheduled intakes and follow-up appointments on clinicians' calendars, smart scheduling
Review completed packets for compliance for scheduled patients for completed documentation and consent prior to scheduled visits
Answers all inquiries and explains all the services offered
Log inquiries on referral tracker, including contact and insurance information
Contact patient or guarantor and advise of financial responsibilities including out-of-network insurance options
Manage and update patient general information and medical insurance changes in the patient platform
Coordinate and enter information for requests for patient records and other document requests
Manage pharmacy and insurance medication prior authorization and refills
Manage email and mail traffic, and distributes accordingly
Upload various documents
Manage multi-line phone system
Perform varied administrative and front desk duties for a medical office
Explain and promote our different mental health services and produce high-conversion
Do customer service and sales
Other related work

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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