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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,900.00 - $58,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Free RTD pass
Tuition Reimbursement
Life insurance
retirement plans
Job Description
Metropolitan State University of Denver is a public university located in downtown Denver, known for its commitment to diversity, equity, and inclusion. As a designated Hispanic Serving Institution, MSU Denver serves a dynamic and diverse student body, with nearly 58% first-generation students and over 50% students of color. The university fosters an equitable learning and working environment that supports personal and professional success through a culture of belonging and continuous commitment to social justice and inclusion. MSU Denver offers comprehensive benefits, including medical, vision, and dental insurance, tuition reimbursement, retirement plans, and access to long-term disability coverage. The institution also... Show More
Job Requirements
- Previous administrative assistant experience in a clinical front office setting
- Proficiency in utilizing electronic health record system
- Ability to communicate effectively with patients, clinical staff, and insurance providers
- Knowledge of HIPAA and FERPA regulations
- Ability to manage multiple tasks including scheduling and data entry
- Must meet Health Center at Auraria's immunization requirements
- Ability to work full-time, primarily Monday through Friday business hours
- On-campus work availability
- No travel required
Job Qualifications
- Previous administrative assistant experience in a clinical front office setting
- Proficiency in utilizing Electronic Health Record system
- Experience with Microsoft Office applications
- Experience with health insurance eligibility and coverage verification
- Experience with processing medical records requests or specialist referrals
Job Duties
- Provides patient care information over the telephone, through patient portal, or at front line operations based on established protocol and according to HIPAA and FERPA laws
- Schedules patient appointments including operation of telehealth system
- Confirms patient's health insurance network, eligibility, and benefits and coordinates with Health Center Billing Department
- Engages as a liaison for students and patients with clinical providers, insurance providers, University and State officials
- Represents Health Center at Auraria, MSU Denver Student Health Insurance and Auraria Immunizations at campus outreach programs
- Welcomes guests and patients
- Establishes and maintains patient records
- Communicates with patients and clinical staff, including the use of secure electronic systems
- Communicates University health insurance and immunization policies and procedures
- Provides customer service support for MSU Denver Student Health Insurance Department and Auraria Immunizations Department as needed
- Supports HIM with processing patient care referrals as needed
- Supports HIM department with processing incoming and outgoing faxed documents as needed
- Completes requests for disclosure of medical and mental health records according to HIPAA law and office protocols as needed
- Completes requests for insurance prior authorization for medications and services as needed
- Accurately documents all of the above processes according to office protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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