Administrative Assistant for Dental Hygiene

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Life insurance
Professional Development

Job Description

BridgeValley Community and Technical College, located in Montgomery, West Virginia, is a distinguished institution dedicated to fostering student success, preparing a skilled workforce, and cultivating tomorrow's leaders through access to quality education. Known for its commitment to inclusivity and excellence, BridgeValley serves a diverse community of learners and professionals, offering a range of academic and technical programs designed to meet the evolving needs of the workforce and society. The college prides itself on its supportive environment, its focus on student-centered learning, and its adherence to principles of equal opportunity, ensuring nondiscriminatory practices in admission, employment, and educational activities.

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Job Requirements

  • Associate degree or equivalent education
  • Experience handling confidential information with HIPAA and FERPA compliance
  • Proficiency with EagleSoft, TalEval, Adobe, and Microsoft Office software
  • Ability to manage multiple tasks and prioritize effectively
  • Experience in academic or clinical administrative support preferred
  • Strong interpersonal and communication skills
  • Ability to enforce policies diplomatically and resolve conflicts
  • Eligibility to work in the United States without visa sponsorship
  • Successful background check

Job Qualifications

  • Education at the associate degree level
  • Experience with responsibility for confidential information such as HIPAA and FERPA
  • Demonstrated experience in computer software applications including EagleSoft, TalEval, Adobe, and Microsoft Office
  • Demonstrated management of multiple responsibilities and effective time management
  • Prefer experience in academic department support and patient care clinic operation
  • Demonstrated people skills including conflict resolution and diplomatic balancing of policies
  • Experience communicating in oral and written forms

Job Duties

  • Coordinates and schedules patient appointments in EagleSoft
  • Generates individualized student and faculty schedules for clinic assignments in Eaglesoft
  • Manages all telephone and email correspondence regarding patient care clinic appointments and services
  • Manages conflicts for student and patient scheduling and communication disputes
  • Troubleshoots issues related to balancing patient scheduling needs and student requirements for graduation
  • Educates patients who call the clinic on services performed and those not offered in the clinic
  • Informs patients of HIPAA regulations regarding their protected health information
  • Diplomatically enforces policies while balancing demanding patients
  • Processes all radiograph duplication requests with dentist approval and records release forms
  • Collects and scans all HIPAA and Patient Rights forms into EagleSoft patient files
  • Assumes responsibility for all Dental Hygiene patient records ensuring HIPAA compliance and security
  • Updates FERPA forms each semester for all dental hygiene students
  • Assumes responsibility for security of student records covered by FERPA and HIPAA
  • Composes correspondence letters and reports for faculty
  • Types complex memos, letters, tests, correspondence, charts, graphs and reports using Microsoft office programs and Adobe
  • Arranges and schedules meetings
  • Produces and assists in developing Dental Hygiene Policies and Procedures Manual using Adobe
  • Updates student information and forms in TalEval clinic evaluation software and maintains patient recall
  • Utilizes Banner for student information, student registration, and department budget reconciliation
  • Collects and tabulates outcome assessment data including surveys and chart audits
  • Produces Dental Hygiene accreditation documents for submission to the American Dental Association
  • Processes invoices for payment
  • Handles mail distribution and bulk mailing
  • Maintains alumni database and fields questions regarding licensure
  • Coordinates job postings and continuing education inquiries database
  • Accepts and directs all telephone and email correspondence regarding prospective student inquiries
  • Revises, updates, and mails recruitment materials
  • Works with Admissions office to collect Dental Hygiene applicant information
  • Communicates with off campus enrichment site coordinators
  • Manages Dental Hygiene Facebook page
  • Promotes public relations with stakeholders
  • Serves as the primary point of contact for clinic public relations
  • Reconciles department budgets including state allocation and foundation accounts
  • Coordinates Dental Hygiene continuing education courses including scheduling and budget maintenance
  • Coordinates Dental Hygiene board examiner hospitality and meeting arrangements
  • Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location