Job Overview
Employment Type
Full-time
Compensation
Type: 
Hourly
Rate: 
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Optional disability plans
tuition waiver program
Paid holidays
Paid vacation
Paid sick leave
paid community service leave
Membership to Campus Recreation Center
Employee assistance program
Training and development programs
Job Description
The University of North Carolina Wilmington (UNCW) is a prestigious public university known for its commitment to integration of teaching, mentoring, research, and service. Recognized nationally for its scholarly excellence and affordability, UNCW offers a dynamic academic environment with approximately 18,000 students enrolled in baccalaureate, graduate, and doctoral programs. The university prides itself on stimulating creative inquiry and critical thinking in a coastal setting just miles from the beach, providing a vibrant community and high quality of life. UNCW is designated as a "Doctoral Universities: High Research Activity" institution, underscoring its dedication to advancing research and academic initiatives. Being part... Show More
Job Requirements
- High school diploma or equivalency
- demonstrated possession of competencies necessary to perform the work
- ability to provide excellent customer service
- strong communication skills
- organizational and multitasking abilities
- experience with financial transaction processing
- ability to work independently and as part of a team
- proficiency with relevant office software and platforms
- availability to work full-time Monday through Friday from 8:00 am to 5:00 pm
Job Qualifications
- High school diploma or equivalency
- proficiency with Zoom and Microsoft 365 applications including Outlook, OneDrive, Word, Excel, PowerPoint, SharePoint, Teams, and Forms
- experience creating professional slideshows using PowerPoint or Canva
- experience developing procedures and proofreading documents for accuracy
- familiarity with UNCW systems such as Banner, uShop, Chrome River, Handshake, TouchNet, Surplus Property, and AiM
Job Duties
- Open and close the office
- answer the main phone line
- manage the Career Center email inbox
- process daily financial transactions including cash, checks, and credit card deposits
- manage student check-ins for scheduled appointments
- oversee virtual and in-person drop-in hours
- handle pending student account requests
- provide front-line customer service to students, alumni, parents, employers, faculty, staff, and general public
- take minutes during staff meetings
- update digital signage with relevant resources, events, and job opportunities
- assist Office Manager with purchase orders, travel, catering, printing orders, room reservations, surplus property requests, and AiM work orders
- schedule appointments for UNCW students and alumni
- manage Career Closet donations and inventory
- provide Handshake platform support including navigation, troubleshooting, account setup, event registration, and posting positions
- maintain general office supplies
- assist with job and internship approvals in Handshake
- collaborate with Office Manager to recruit, train, and develop front desk student workers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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