Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Job Description
Shangri-La Springs is a renowned and historic wellness center located in the heart of downtown Bonita Springs. This vibrant establishment is dedicated to promoting vitality through healing arts and the embrace of nature. The ethos of Shangri-La Springs is reflected in all facets of its operations, from its full-service organic spa that offers rejuvenating treatments to its certified organic farm-to-table restaurant. The restaurant features freshly grown produce cultivated right on the property, underscoring a commitment to sustainability and holistic health. This unique blend of healing, nature, and hospitality makes Shangri-La Springs a standout destination for guests seeking wellness and relaxation... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel operations or administrative support
- Ability to perform physical tasks such as lifting up to 20lbs and standing for prolonged periods
- Availability to work some nights and weekends
- Strong attention to detail
- Effective interpersonal and customer service skills
- Ability to work collaboratively within a team environment
Job Qualifications
- Experience in administrative work or hotel events
- Positive customer service attitude
- Self-directed with ability to give and receive direction clearly
- Proficiency in Microsoft Office
- Excellent communication skills including phone etiquette and writing
- Ability to multitask and manage time effectively
- Strong organizational skills
Job Duties
- Have extensive knowledge of the property’s offerings to share with guests and staff
- Be proficient in Microsoft Office
- Oversee onboarding processes across all hotel departments
- Assist with payroll processes and facilitate company orders and vendor payments with accounting
- Ensure appropriate cash control procedures are followed
- Utilize company resources to help maintain active sales files
- Enter and update event and group data into PMS system
- Provide customer service and diplomacy
- Act as primary customer service contact for clients with active accounts
- Work with other departments on group files, billing, and communication
- Maintain phone etiquette and effective writing skills
- Set up and break down tables and chairs for events as necessary
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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