Omega Senior Living Llc logo

Omega Senior Living Llc

Administration - Customer Service Associate

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Individualized health insurance plans
401k retirement savings plan
Company paid life insurance
Company Paid Employee Assistance Program
AD and D insurance
Advance pay
Paid Time Off
Health, dental and vision insurance
competitive pay
OMEGA recognition program
Employee Referral Program
Nest EggU budget assistance and retirement planning

Job Description

Omega Senior Living is a reputable organization dedicated to providing exceptional senior care services. As a company committed to enhancing the quality of life for residents, Omega Senior Living emphasizes a supportive and respectful environment for both residents and employees. The organization operates with a strong focus on community involvement, personalized care, and administrative excellence, aiming to deliver a comprehensive living experience that caters to the needs of seniors with dignity and professionalism. The company offers individualized health insurance plans, competitive pay, and a robust benefits package to support its workforce effectively, fostering a positive workplace culture that values diversity... Show More

Job Requirements

  • High school diploma or GED
  • prior experience in host/hostess, receptionist, or administrative role
  • knowledge of Microsoft Office including Word and Excel
  • ability to communicate warmly and professionally
  • availability to work every other weekend
  • ability to perform clerical and administrative support duties
  • strong organizational skills
  • attention to detail
  • ability to maintain confidentiality and professionalism

Job Qualifications

  • High school diploma or GED
  • prior experience in a host/hostess, receptionist, or administrative role
  • experience with Microsoft Office including Word and Excel
  • resident care philosophy focusing on providing the highest level of quality service and professional interaction

Job Duties

  • Warmly and courteously greet all visitors, residents, agencies, and associates arriving at the residence
  • answer and direct all incoming calls in accordance with company practices and guidance
  • take messages from callers and ensure their delivery when required
  • assist Sales Director with compiling information on competitor rates and services as directed
  • prepare and mail newsletters and introductory material for mailing list members
  • assist Executive Director/Administrator with staffing process including placing employment ads, taking applications, and background checking
  • collect information on vendors, ancillary services, and activities offered in the community for resource directories
  • prepare and forward copies of administrative materials needed by the Resident Director
  • assist Sales Director in maintaining proper inventory of marketing materials
  • assist Executive Director/Administration in maintaining administrative files for compliance with regulations and company policy
  • assist Executive Director/Admin in maintaining full and accurate sets of policies and procedures, forms, and operating manuals
  • prepare and maintain residence report books and assist in flow of required communication to home office
  • report any resident or visitor concerns to the Executive Director/Administrator in a timely and professional manner

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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