Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
401k retirement savings plan
Life insurance
Employee assistance program
accidental death and dismemberment insurance
Advance pay
Paid Time Off
Dental Insurance
Vision Insurance
competitive pay
Employee Recognition Program
Employee Referral Program
Budget assistance and retirement planning
Job Description
Omega Senior Living is a well-established senior living community dedicated to providing a nurturing and supportive environment for its residents. The company focuses on delivering exceptional care and services tailored to meet the unique needs of seniors, ensuring their comfort, dignity, and well-being. Omega Senior Living prides itself on fostering a comprehensive culture of respect, professionalism, and quality service that extends not only to residents but also to families and associates. The organization is committed to maintaining high operational standards and compliance with regulatory requirements, making it a trusted name in the senior living industry.
The Customer Service Asso... Show More
The Customer Service Asso... Show More
Job Requirements
- High school diploma or GED
- Prior experience in reception or administrative roles
- Ability to work every other weekend
- Proficiency in Microsoft Office applications preferred
- Strong communication and interpersonal skills
- Resident care service orientation
- Ability to handle multiple tasks efficiently
- Professional demeanor and reliability
Job Qualifications
- High school diploma or GED
- Prior experience in a host/hostess, receptionist, or administrative role
- Experience with Microsoft Office including Word and Excel preferred
- Strong organizational and communication skills
- Ability to provide professional and courteous customer service
- Knowledge of resident care philosophy
- Ability to maintain confidentiality and handle sensitive information
- Basic clerical skills
Job Duties
- Greet all visitors, residents, agencies, and associates warmly and courteously
- Answer and direct all incoming calls in accordance with company practices
- Take messages from callers and ensure their delivery when required
- Assist Sales Director with compiling information on competitor rates and services
- Prepare and mail newsletters and introductory material for mailing list members
- Assist Executive Director/Administrator with staffing processes including placing employment ads, taking applications, and background checks
- Collect information on vendors, ancillary services, and community activities for resource directories
- Prepare and forward administrative materials needed by Resident Director
- Assist Sales Director in maintaining inventory of marketing materials
- Maintain administrative files for compliance with regulations and company policy
- Maintain full and accurate sets of policies, procedures, forms, and operating manuals
- Prepare and maintain residence report books and assist in communication flow to home office
- Report any resident or visitor concerns to Executive Director/Administrator promptly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter