Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
employee recognition programs
Job Description
The Beach Club, a prestigious and renowned hospitality establishment located in Boca Raton, offers an exceptional blend of luxury, comfort, and superior service. Known for its exquisite amenities, elite clientele, and commitment to excellence, The Beach Club has become a symbol of refined leisure and hospitality. It caters to a diverse community of guests, members, and associates, providing them with immersive experiences that combine elegance with a warm, welcoming atmosphere. As a prominent player in the hospitality and leisure sector, The Beach Club prides itself on upholding the highest standards in guest service, community engagement, and employee satisfaction. Its leadership... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum of 2 to 5 years of applicable work experience
- Experience in hospitality or human resources preferred
- Ability to lift up to 50 lbs with frequent lifting up to 25 lbs
- Ability to stand or walk for significant durations
- Ability to reach, handle, feel, talk, hear, and see
- Must maintain professionalism under pressure
- Strong organizational and communication skills
- Proactive and resourceful approach to problem solving
Job Qualifications
- Skill in organizing resources and establishing priorities
- Ability to handle multiple complex tasks and projects efficiently
- Ability to supervise and train employees including organizing and scheduling work
- Employee development and performance management skills
- Information research, analysis, and evaluation skills
- Knowledge of office management principles and procedures
- Advanced verbal and written communication skills
- Ability to work with diverse constituencies
- Ability to handle situations requiring patience, tact, and diplomacy
- Working knowledge of Microsoft Word and Excel
- Ability to analyze information and make effective judgments quickly
- Professional appearance and demeanor
- Ability to build trusting relationships and morale
- Team player and leader
- Practice the highest level of discretion
Job Duties
- Ensures the timely completion of management duties such as scheduling and administrative tasks by managers as directed by the General Manager
- Handles confidential financial and operational information relating to The Boca Raton
- Oversees and coordinates day-to-day activities of office administrative support staff including management, training, scheduling, and prioritizing work assignments
- Serves as the primary point of contact for internal and external constituencies regarding Executive Office matters
- Provides assistance and represents the General Manager in communications with internal and external stakeholders
- Independently researches and prioritizes issues addressed to the General Manager and determines appropriate responses
- Manages and oversees all secretarial, guest communication, and administrative activities of the office
- Participates in committees such as Food and Beverage, Rooms Division, Safety, Communications, and Executive Committee
- Manages heavy calendar management involving complex executive meetings
- Assists in preparing presentation materials for the General Manager
- Coordinates travel schedules, aircraft transportation, and reservations
- Assists in preparing VIP guest arrivals and coordinates with departments
- Coordinates and monitors the Amenity program and welcome cards
- Drafts guest experience recovery letters on behalf of the General Manager
- Develops and manages the annual associate engagement calendar
- Partners with senior leadership to identify and develop training, social, and community programs
- Organizes reward and recognition initiatives, social, educational, and community events
- Conducts exit interviews, pulse checks, and monthly round tables with associates
- Leads annual associate opinion surveys and feedback groups
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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