Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $27.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Holiday pay
maternity leave
paternity leave
Casual Dress Environment
Tuition Reimbursement
Employee Discounts
Leadership mentoring
Job Description
MTM is a well-established company specializing in providing paratransit and non-emergency medical transportation services across the United States. Known for its commitment to enhancing mobility and promoting independence for individuals with disabilities and older adults, MTM operates with a client-centered approach to service delivery. The company focuses on meeting the transportation needs of people who are eligible for the Americans with Disabilities Act (ADA) paratransit services, ensuring equitable access to safe and reliable transportation. MTM prides itself on its professional environment that blends comprehensive knowledge of ADA regulations with a compassionate understanding of the challenges faced by its clientele.
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Job Requirements
- Bachelor's degree in social services, rehabilitation, ancillary health care profession or related field
- Alternatively, relevant experience and certifications such as COTA, OT, PT accepted depending on contract
- At least 3 years professional experience working with individuals with disabilities
- Experience and knowledge of ADA regulations and sensitivity to disability and older adult issues
- Experience gathering information related to ADA Paratransit eligibility
- Experience with functional assessments of individuals with disabilities
- Solid interviewing and observational skills
- Ability to administer standardized evaluation tools following protocols
- Clear communication skills
- Intermediate proficiency in Microsoft Office Suite
- Availability to work flexible hours
- Adaptability to changing work environment
- Ability to work independently
- Ability to maintain confidentiality
- Knowledge of public transportation and ADA paratransit regulations
- Ability to work well with elderly and disabled individuals
Job Qualifications
- Bachelor's degree in Social Services, Rehabilitation, Ancillary Health Care or related field
- Relevant professional experience and specialized certifications such as COTA, OT, PT considered in lieu of degree depending on contract specifications
- Minimum 3 years professional experience working with individuals with disabilities
- Knowledge of Americans with Disabilities Act regulations and sensitivity to disability and older adult issues
- Experience conducting information-gathering for ADA Paratransit eligibility
- Experience in functional assessment of individuals with disabilities
- Solid interviewing, assessment and observational skills
- Ability to administer and score standardized evaluation tools accurately
- Clear communication skills for reporting findings
- Intermediate proficiency with Microsoft Office Suite
- Excellent organizational and multitasking skills
- Ability to work flexible hours and under limited supervision
- Ability to adapt to a rapidly changing environment
- Ability to make clear and factual observations
- Preferred additional language skills
- Ability to maintain confidentiality
- Knowledge of public transportation systems and ADA complementary paratransit regulations
- Ability to work well with elderly and individuals with disabilities
Job Duties
- Determine final eligibility based on application, interview, functional assessment and supplemental information
- Conduct in-person interviews to assess mobility capabilities and review supplemental information
- Determine required functional assessments for applicants
- Provide written eligibility determination documentation within ADA required time frame
- Read and interpret ADA paratransit applications, intake and professional verification forms
- Review interview results and follow up on assessments and professional verifications
- Provide additional written documentation to Client upon request
- Assist leadership in identifying process improvement opportunities
- Conduct functional physical and/or cognitive assessments including physical functional assessments using indoor and outdoor courses, FACTS and MMSE
- Apply assessment information to determine capability to independently ride fixed route transportation
- Provide required forms to administrative personnel for data-entry and eligibility letter generation
- Participate in staff meetings with leadership and/or Client
- Participate in community outreach and education as needed
- Participate in initial and ongoing training as required
- Complete all necessary reports, paperwork and maintain applicant tracking logs
- Input information into Client software and other appropriate software
- Build rapport and communicate effectively with MTM and Client personnel
- Participate in appeals process upon request
- Maintain positive attitude interacting with individuals, support staff and caregivers
- Work with management and Client to follow through on service issues, troubleshooting problems, concerns, complaints and training
- Conform to MTM's HIPAA standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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