Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee wellness programs
Professional development opportunities
Flexible work schedule
Job Description
ArchWell Health is a pioneering healthcare provider dedicated to enhancing the quality of life for senior members through a compassionate and community-focused approach. As a new, innovative entity in the healthcare industry, ArchWell Health operates neighborhood clinics that provide a welcoming, comfortable environment where seniors can receive top-tier care and become active participants in a vibrant wellness community. The clinics are designed to encourage social connections and foster a sense of belonging among members, ensuring they benefit from personalized care with continuity and respect. ArchWell Health is committed to treating each member with dignity and compassion, addressing not only their... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- Minimum of one year experience in hospitality, healthcare, or client-services environment
- Experience in a clinic or healthcare setting preferred
- Strong customer service skills
- High degree of emotional intelligence
- Strong organizational and communication skills
- Ability to work with diverse populations
- Knowledge of healthcare functions and quality improvement
- Creativity in activity design
- Capability to adapt activities for mobility and cognitive needs
- Passion for senior wellness
Job Qualifications
- High school diploma preferred or equivalent experience
- Minimum of one year experience in hospitality, healthcare, or another high-touch client-services environment
- Experience working in a clinic or healthcare setting preferred
- Strong customer service skills with a warm and welcoming demeanor
- Passion for providing a high-quality experience for senior members
- High degree of emotional intelligence and integrity
- Strong organizational skills and high attention to detail
- Excellent verbal communication skills
- Ability to work effectively with seniors and diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
- Knowledge of healthcare functions, clinical workflows, and quality-improvement initiatives
- Creative ability to design and lead hands-on activities and enrichment programs tailored to older adult interests and abilities
- Ability to adapt activities to different mobility levels, cognitive needs, and personal preferences of older adults
- Genuine enjoyment in planning and facilitating engaging, fun, and therapeutic activities
Job Duties
- Coordinate all aspects of center activities including strategy, communication, setup, facilitation, and breakdown to ensure high-quality events and an exceptional member experience
- Ensure all member activities adhere to compliance requirements and healthcare regulations including HIPAA and patient safety standards
- Maintain a safe, orderly, and accessible activity center environment that supports participation by all members
- Support the ArchWell Health Centers and Growth Team in building and strengthening relationships with local healthcare providers, community organizations, and marketing partners
- Identify and cultivate community partnerships that enhance programming and improve member engagement
- Partner with the Center Manager to ensure effective communication between center staff, the activity coordinator function, and members
- Communicate programming schedules, event updates, and center-wide engagement opportunities in a timely and effective manner
- Track and report on member engagement, participation trends, and activity outcomes
- Share insights and recommendations with the Center Manager to support continuous improvement in programming and member experience
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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