Accounts Specialist/Cashier

Bethlehem, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Tuition Benefits

Job Description

Moravian University is a private liberal arts university renowned for its strong commitment to teaching and student-centered approach. Established with a rich history of academic excellence, the university prides itself on fostering an inclusive and supportive environment that promotes intellectual growth and professional development. Serving a diverse student body, Moravian University offers a wide range of programs and services through its various departments, ensuring the holistic support of its community. The Office of Student Accounts plays a critical role within the university’s administrative framework, overseeing financial transactions and maintaining the integrity of student accounts and university receivables. This department functions as a vital liaison between students, parents, faculty, and staff, facilitating seamless financial operations and enhancing the overall student experience.

The role of the Accounts Specialist and Cashier at Moravian University is an integral position within the Student Accounts department, contributing to the efficient management of student and university general receivable accounts. This is a non-exempt, support staff position that operates under the guidance of the Director of Student Accounts. The position requires a blend of responsibilities divided primarily between Accounts Specialist duties (approximately 70%) and Cashiering functions (about 30%), although the exact split may vary depending on the academic calendar and institutional needs. The specialist is tasked with monitoring student accounts, generating charges, creating reports, and managing electronic invoicing processes. Meanwhile, the cashier component involves processing payments, handling deposits, and managing other financial transactions associated with various university accounts.

In this role, the Accounts Specialist and Cashier will provide essential customer service to a broad community including students, parents, faculty, and staff, answering inquiries and coordinating responses to account-related issues. They will manage specialized account populations such as the Seminary student accounts, actively monitor balances and account aging, and collaborate with university partners to maintain accuracy and transparency in financial records. Experience with Jenzabar Accounts Receivable module, database management, and financial software systems like Oracle Finance is highly valuable for this position. The role also demands proficiency in basic arithmetic, bookkeeping, and accounting principles to ensure precise transaction handling and reconciliation. Additionally, this position requires excellent organizational, multitasking, and communication skills to handle a variety of tasks including report generation, invoice preparation, deposit compilation, and inventory management of office supplies.

Moravian University values candidates who demonstrate customer service excellence, a cooperative team-oriented mindset, and adaptability to technology and software systems. The ability to prioritize multiple responsibilities efficiently while maintaining accuracy and professionalism in all financial dealings is a must. This role does not offer visa sponsorship and requires candidates to submit a cover letter and resume as part of the online application process. Overall, joining Moravian University as an Accounts Specialist and Cashier provides an excellent opportunity to contribute to a vibrant academic community while developing valuable skills in financial administration and customer relations within the higher education sector.

Job Requirements

High school diploma required
Two years experience preferred
College degree preferred
Experience in higher education preferred
Proficiency with Microsoft Office and Google Suite preferred
Knowledge of Jenzabar, SQL, and InfoMaker preferred
Basic arithmetic ability required
Bookkeeping and accounting knowledge required
Ability to work cooperatively in a team environment required
Ability to multitask and prioritize responsibilities required
Excellent customer service skills required

Job Qualifications

High school diploma required
Two years experience preferred
College degree preferred
Experience in higher education preferred
Computer literacy required
Ability to learn and adapt to College software programs required
Proficiency with Microsoft Office and Google Suite preferred
Proficiency with database management software preferred
Knowledge of Jenzabar, SQL, and InfoMaker preferred
Basic arithmetic ability required
Bookkeeping and accounting knowledge required
Ability to work cooperatively in a team environment required
Ability to multitask and prioritize responsibilities required
Excellent customer service skills required
Ability to serve and support internal and external University customers required

Job Duties

Provide customer service to students, parents, faculty, staff, and other account holders
Monitor [email protected] email account and ensure timely response to all emails
Answer calls to Student Accounts Office
Coordinate with other University departments to ensure timely handling and response to all community members with account inquiries
Manage the University’s Seminary population student accounts
Monitor account balances
Coordinate with MU Seminary partners to effectively communicate with students and provide customer service
Build charge/refund tables for Moravian’s Jenzabar Accounts Receivable module
Generate and process E-Bills
Build and generate reports to monitor account balances, account discrepancies, and aging
Manage General Receivables Accounts for the University (i.e.: rent, conferencing, retiree healthcare, etc.)
Charge accounts and/or refund any necessary monthly or quarterly for services rendered
Prepare and email or mail invoices accordingly
Periodically monitor general receivables accounts to determine aging
Coordinate with Business Office, Event & Conferencing Services, and Budgeting to ensure accuracy with revenue and year-end fiscal closing
Assist Office of Student Accounts with any necessary miscellaneous charges and billing
Subsidiary coding in Jenzabar software for incoming students
Processing and collecting account payments and deposits (inclusive of cash, check, and credit card transactions)
1098-T payment coding for cash, check, and electronic payments
Daily reconciliation of all transactions, including cash drawer count
Compile and process all bank deposits for the University
Monitor and evaluate cash on hand to be able to support all cash transactions and needs for the institution
Receipt entry for the Cashier role requires knowledge of Jenzabar and Oracle Finance systems
Processing and coordination with Financial Aid for any private loan check disbursements as well as Outside/Private Scholarships
Monitor bank records and process accounts for check reversals
Responsible for all office supply inventory and ordering
Place and remove Student Account HOLDs
All other duties as assigned