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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Tuition Benefits
Job Description
Moravian University is a private liberal arts university renowned for its strong commitment to teaching and student-centered approach. Established with a rich history of academic excellence, the university prides itself on fostering an inclusive and supportive environment that promotes intellectual growth and professional development. Serving a diverse student body, Moravian University offers a wide range of programs and services through its various departments, ensuring the holistic support of its community. The Office of Student Accounts plays a critical role within the university’s administrative framework, overseeing financial transactions and maintaining the integrity of student accounts and university receivables. This department functions... Show More
Job Requirements
- High school diploma required
- Two years experience preferred
- College degree preferred
- Experience in higher education preferred
- Proficiency with Microsoft Office and Google Suite preferred
- Knowledge of Jenzabar, SQL, and InfoMaker preferred
- Basic arithmetic ability required
- Bookkeeping and accounting knowledge required
- Ability to work cooperatively in a team environment required
- Ability to multitask and prioritize responsibilities required
- Excellent customer service skills required
Job Qualifications
- High school diploma required
- Two years experience preferred
- College degree preferred
- Experience in higher education preferred
- Computer literacy required
- Ability to learn and adapt to College software programs required
- Proficiency with Microsoft Office and Google Suite preferred
- Proficiency with database management software preferred
- Knowledge of Jenzabar, SQL, and InfoMaker preferred
- Basic arithmetic ability required
- Bookkeeping and accounting knowledge required
- Ability to work cooperatively in a team environment required
- Ability to multitask and prioritize responsibilities required
- Excellent customer service skills required
- Ability to serve and support internal and external University customers required
Job Duties
- Provide customer service to students, parents, faculty, staff, and other account holders
- Monitor [email protected] email account and ensure timely response to all emails
- Answer calls to Student Accounts Office
- Coordinate with other University departments to ensure timely handling and response to all community members with account inquiries
- Manage the University’s Seminary population student accounts
- Monitor account balances
- Coordinate with MU Seminary partners to effectively communicate with students and provide customer service
- Build charge/refund tables for Moravian’s Jenzabar Accounts Receivable module
- Generate and process E-Bills
- Build and generate reports to monitor account balances, account discrepancies, and aging
- Manage General Receivables Accounts for the University (i.e.: rent, conferencing, retiree healthcare, etc.)
- Charge accounts and/or refund any necessary monthly or quarterly for services rendered
- Prepare and email or mail invoices accordingly
- Periodically monitor general receivables accounts to determine aging
- Coordinate with Business Office, Event & Conferencing Services, and Budgeting to ensure accuracy with revenue and year-end fiscal closing
- Assist Office of Student Accounts with any necessary miscellaneous charges and billing
- Subsidiary coding in Jenzabar software for incoming students
- Processing and collecting account payments and deposits (inclusive of cash, check, and credit card transactions)
- 1098-T payment coding for cash, check, and electronic payments
- Daily reconciliation of all transactions, including cash drawer count
- Compile and process all bank deposits for the University
- Monitor and evaluate cash on hand to be able to support all cash transactions and needs for the institution
- Receipt entry for the Cashier role requires knowledge of Jenzabar and Oracle Finance systems
- Processing and coordination with Financial Aid for any private loan check disbursements as well as Outside/Private Scholarships
- Monitor bank records and process accounts for check reversals
- Responsible for all office supply inventory and ordering
- Place and remove Student Account HOLDs
- All other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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