
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition remission
Employee assistance program
Professional Development
Job Description
Moravian University is a respected higher education institution committed to providing quality education and comprehensive support services to its diverse community of students, faculty, and staff. Located in Pennsylvania, Moravian University offers a variety of undergraduate and graduate programs designed to empower students with the knowledge and skills required for personal and professional success. The university is dedicated to fostering an inclusive and collaborative environment that values academic excellence, community engagement, and innovative problem-solving. Within this supportive academic setting, the Student Accounts department plays a critical role in managing financial transactions, maintaining accurate student account records, and delivering exceptional customer... Show More
Job Requirements
- High school diploma required
- two years experience preferred
- college degree preferred
- experience in higher education preferred
- computer literacy required
- proficiency with Microsoft Office required
- proficiency with Google Suite required
- basic arithmetic ability required
- bookkeeping knowledge required
- accounting knowledge required
- ability to multitask required
- excellent customer service skills required
- ability to work in a team environment required
Job Qualifications
- High school diploma required and two years experience preferred
- college degree and experience in higher education preferred
- computer literacy and ability to learn and adapt to college software programs required
- proficiency with Microsoft Office, Google Suite, and specifically database management software preferred
- knowledge of Jenzabar, SQL, and InfoMaker preferred
- basic arithmetic ability, bookkeeping, and accounting knowledge required
- ability to work cooperatively and function efficiently in a team environment required
- ability to multitask and prioritize responsibilities required
- must possess excellent customer service skills and an ability to serve and support all customers of the university
Job Duties
- Provide customer service to students, parents, faculty, staff, and other account holders
- monitor [email protected] email account and ensure timely response to all emails
- answer calls to Student Accounts Office
- coordinate with other university departments to ensure timely handling and response to all community members with account inquiries
- manage the university’s seminary population student accounts
- monitor account balances
- coordinate with MU Seminary partners to effectively communicate with students and provide customer service
- build charge/refund tables for Moravian’s Jenzabar Accounts Receivable module
- generate and process e-bills
- build and generate reports to monitor account balances, account discrepancies, and aging
- manage general receivables accounts for the university
- charge accounts and/or refund any necessary monthly or quarterly for services rendered
- prepare and email or mail invoices accordingly
- periodically monitor general receivables accounts to determine aging
- coordinate with Business Office, Event & Conferencing Services, and Budgeting to ensure accuracy with revenue and year-end fiscal closing
- assist Office of Student Accounts with any necessary miscellaneous charges and billing
- subsidiary coding in Jenzabar software for incoming students
- processing and collecting account payments and deposits inclusive of cash, check, and credit card transactions
- 1098-T payment coding for cash, check, and electronic payments
- daily reconciliation of all transactions, including cash drawer count
- compile and process all bank deposits for the university
- monitor and evaluate cash on hand to be able to support all cash transactions and needs for the institution
- receipt entry for the Cashier role requires knowledge of Jenzabar and Oracle Finance systems
- processing and coordination with Financial Aid for any private loan check disbursements as well as outside/private scholarships
- monitor bank records and process accounts for check reversals
- responsible for all office supply inventory and ordering
- place and remove student account holds
- all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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