The Umstead Hotel & Spa logo

The Umstead Hotel & Spa

Accounts Receivable Specialist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $19.00 - $25.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

The Umstead Hotel & Spa is a renowned luxury hotel located in Cary, North Carolina, known for its exceptional hospitality, elegant accommodations, and world-class amenities. As a high-end hospitality establishment, it emphasizes delivering impeccable service and maintaining the highest financial and operational standards. The hotel prides itself on creating a serene and welcoming environment for guests, combining sophistication with a warm, personalized approach. The finance team at the Umstead Hotel & Spa plays a pivotal role in sustaining this excellence, ensuring that financial processes are handled with precision and professionalism.

We are currently seeking an experienced and detail-oriented Accounts Receivab... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in accounts receivable or a related finance role
  • Proficiency in accounting software and Microsoft Office
  • Strong communication skills
  • Ability to multitask and prioritize
  • Team player mindset
  • Commitment to hotel appearance standards
  • Experience in hospitality accounting is a plus

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in accounts receivable or a similar finance role
  • Experience in hospitality accounting preferred
  • Strong knowledge of accounts receivable principles and procedures
  • Proficiency with accounting software and Microsoft Office Suite
  • Excellent communication skills
  • Ability to work collaboratively within a team
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and prioritize workload effectively
  • Positive and professional demeanor
  • Commitment to maintaining appearance standards consistent with hotel policies

Job Duties

  • Process and post payments received via check, ACH, wire transfer, and credit card
  • Apply payments accurately to guest, group, banquet, and corporate accounts
  • Reconcile daily cashiering activity and investigate discrepancies
  • Prepare and balance daily deposit reports
  • Maintain organized records of all payment transactions
  • Assist with AP invoices for SPA and Gift shop
  • Assist with issuing invoices for group, banquet, and catering
  • Verify charges against contracts, BEOs, and folios prior to posting
  • Follow up on missing documentation or discrepancies
  • Work closely with Front Office, Sales, Catering, and Banquets to resolve billing issues
  • Communicate professionally with internal teams and external clients regarding payment status
  • Escalate unresolved discrepancies to Accounts Receivable leadership
  • Invoice and process payments for Transient Accounts
  • Process and record Direct Bill Applications
  • Assist other hotel departments with accounting questions and/or needs
  • Respond to guest requests about invoices and payments according to five-star guidelines
  • Continuously look for opportunities to streamline processes, increase accuracy and reduce processing time
  • Assist with aging reports and payment tracking
  • Support month-end closing activities related to accounts receivable
  • Perform other accounting and administrative duties as assigned

Job Location

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