Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,023.00 - $66,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
performance bonuses
Job Description
LSG Sky Chefs is globally recognized as one of the largest and most prestigious airline catering and hospitality providers. With a strong focus on quality, innovation, and customer service, the company has earned the distinguished title of “Airline Caterer of the Year in North America” for both 2023 and 2024. Operating across North and Latin America, LSG Sky Chefs prides itself on delivering exceptional culinary experiences and top-notch service to its clients and their airline passengers. Their dedicated workforce and dynamic approach contribute to their sustained success and leadership position within the airline catering industry. The company fosters a work... Show More
Job Requirements
- Bachelor’s degree or equivalent experience required
- One to three years of experience in related field
- Strong presentation, communication, training and interpersonal skills
- Demonstrable record of understanding and meeting customer expectations
- Proven track record of understanding of the drivers of product and labor cost variances
- Good knowledge of Microsoft Office and Windows-based computer applications
- Arabic speaking preferred
Job Qualifications
- Bachelor’s degree or equivalent experience required
- One to three years of experience in related field
- Strong presentation, communication, training and interpersonal skills
- Demonstrable record of understanding and meeting customer expectations
- Proven track record of understanding of the drivers of product and labor cost variances
- Good knowledge of Microsoft Office and Windows-based computer applications
- Arabic speaking preferred
Job Duties
- Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the CSC, the airline and the Key Account Manager
- Ensure accurate billing and provisioning to the airline
- Maintain daily par levels and inventory control in accordance with customer standards
- Ensure equipment inventory is taken in a timely and accurate manner
- Ensure the on time departure of all flights using catering guidelines
- Support the respective departments regarding all airline cycle changes
- Monitor and ensure compliance with customer specifications and equipment, policies and procedures (Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager
- Maintain customer specifications and monitor changes
- Ensure that the airlines measurement system is taken into account in each department
- Coordinate and participate in all CSC evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
- Monitor and ensure CSC compliance with the airlines safety expectations
- Develop, document and maintain flight attendant comment and delay database
- Support the Executive chef in menu presentations as needed. Assist in Chef tables
- Track quality scores
- Ensure par levels of customer inventory and customer specific goods
- Participate in special customer projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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