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LSG Sky Chefs

Account Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $62,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Tuition Reimbursement
Free parking
daily meals

Job Description

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, renowned for its exceptional reputation and innovative approach in the industry. With a commitment to excellence, the company has been honored with the title "Airline Caterer of the Year in North America" for both 2023 and 2024. LSG Sky Chefs prides itself on the dedication and expertise of its employees, who are central to its success and deliver outstanding culinary experiences and customer service to airline clients and their passengers across North and Latin America.

As a prominent company in the airline catering sector, ... Show More

Job Requirements

  • Bachelor’s degree in business administration, human resources, or a related field
  • 2+ years of experience in a account management or business operations
  • Strong presentation, communication, training, and interpersonal skills
  • Proven ability to understand and meet customer expectations
  • Demonstrated knowledge of product and labor cost drivers
  • Proficient in microsoft office suite and other windows-based applications

Job Qualifications

  • Bachelor’s degree in business administration, human resources, or a related field
  • 2+ years of experience in a account management or business operations
  • Strong presentation, communication, training, and interpersonal skills
  • Proven ability to understand and meet customer expectations
  • Demonstrated knowledge of product and labor cost drivers, with a track record of analyzing and managing cost variances
  • Proficient in microsoft office suite and other windows-based applications

Job Duties

  • Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the CSC, the airline and the Key Account Manager
  • Ensure accurate billing and provisioning to the airline
  • Maintain daily par levels and inventory control in accordance with customer standards
  • Ensure equipment inventory is taken in a timely and accurate manner
  • Ensure the on time departure of all flights using catering guidelines
  • Support the respective departments regarding all airline cycle changes
  • Monitor and ensure compliance with customer specifications and equipment, policies and procedures (food and drug administration (FDA), hazard analysis and critical control points (HACCP) etc.) in cooperation with the responsible quality manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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