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LSG Sky Chefs

Account Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $68,000.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
Annual incentive plan
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
sick leave
Holidays
Tuition Reimbursement
Free parking
daily meals

Job Description

LSG Sky Chefs is recognized as one of the largest and most reputable airline catering and hospitality providers globally. With a steadfast commitment to excellence and innovation, we have earned the prestigious title of Airline Caterer of the Year in North America for two consecutive years, 2023 and 2024. Our operations span across North and Latin America, where we pride ourselves on delivering unparalleled culinary experiences and exemplary service to airline clients and their passengers. At the heart of our success is a dedicated team of professionals who embody our company values and drive continuous improvement in all aspects of... Show More

Job Requirements

  • Bachelor’s degree in Business Administration, Human Resources, or related field or equivalent professional experience
  • minimum 2 years of experience in account management or business operations
  • excellent communication skills
  • capability to lead and motivate teams
  • knowledge of compliance standards such as FDA and HACCP
  • proficiency in Microsoft Office
  • ability to handle multiple tasks in a fast-paced environment
  • strong organizational skills
  • ability to maintain accurate inventory and billing records

Job Qualifications

  • Bachelor’s degree in Business Administration, Human Resources, or related field
  • 2+ years of experience in account management or business operations
  • strong presentation skills
  • excellent communication skills
  • training and interpersonal skills
  • proven ability to understand and meet customer expectations
  • knowledge of product and labor cost drivers
  • experience in analyzing and managing cost variances
  • proficient in Microsoft Office Suite and Windows-based applications

Job Duties

  • Develop and maintain excellent relationships with assigned accounts and liaise between CSC, airline, and key account manager
  • ensure accurate billing and provisioning to the airline
  • maintain daily par levels and inventory control according to customer standards
  • ensure timely and accurate equipment inventory
  • ensure on-time departure of flights following catering guidelines
  • support departments regarding airline cycle changes
  • monitor and ensure compliance with customer specifications and policies including FDA and HACCP standards
  • maintain customer specifications and monitor changes
  • ensure airline measurement systems are incorporated in all departments
  • coordinate and participate in all CSC evaluations by the customer and distribute feedback promptly
  • monitor and ensure CSC compliance with airline safety expectations
  • develop and maintain flight attendant comment and delay database
  • support executive chef in menu presentations and assist in chef tables
  • track quality scores
  • ensure par levels of customer inventory and specific goods
  • participate in special customer projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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