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LSG Sky Chefs

Account Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $72,218.39
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
sick leave
Holidays
Tuition Reimbursement
Free parking
daily meals

Job Description

LSG Sky Chefs is one of the world’s leading providers in airline catering and hospitality services, widely recognized for its commitment to quality and innovation within the airline industry. With a presence across North and Latin America, the company has been honored with the prestigious “Airline Caterer of the Year in North America” award for both 2023 and 2024. This distinction highlights LSG Sky Chefs' dedication to delivering exceptional culinary experiences and excellent service standards that meet the unique needs of its airline clients and their passengers. The company prides itself on a dynamic workplace culture that empowers talented employees... Show More

Job Requirements

  • flexibility to work weekends with typical days off on Tuesday and Wednesday
  • experience in account management operations or customer service hospitality or food service preferred
  • strong leadership and communication skills
  • excellent organizational skills
  • ability to manage multicultural teams
  • ability to balance customer expectations with operational requirements

Job Qualifications

  • strong leadership and communication skills with the ability to manage multicultural teams
  • experience in account management operations or customer service hospitality or food service preferred
  • excellent organizational skills and attention to detail in a fast-paced environment
  • ability to balance customer expectations with operational requirements
  • flexibility to work weekends with typical days off on Tuesday and Wednesday

Job Duties

  • build and maintain strong relationships with assigned airline accounts acting as the liaison between the Customer Service Center the airline and the Key Account Manager
  • ensure accurate billing provisioning and inventory control in line with customer standards
  • oversee daily par levels and equipment inventories to ensure timely and accurate reporting
  • guarantee on-time departure of all flights by following catering guidelines
  • support operational departments during airline cycle changes and menu updates
  • monitor compliance with customer specifications food safety standards and company policies in cooperation with the Quality Manager
  • coordinate and participate in customer evaluations distribute feedback to managers and ensure timely responses

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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