Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,000.00 - $68,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
LSG Sky Chefs is a global leader in airline catering and hospitality services, renowned for delivering exceptional culinary experiences and outstanding service to clients and their passengers across North and Latin America. As one of the world’s largest providers in this sector, LSG Sky Chefs has built a stellar reputation for quality, innovation, and customer satisfaction. The company has been recognized as "Airline Caterer of the Year in North America" for both 2023 and 2024, demonstrating its commitment to excellence in every aspect of its operations. With a strong focus on teamwork, innovation, and continuous improvement, LSG Sky Chefs empowers... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Three to five years related experience
- Excellent communication and customer service skills
- Strong interpersonal skills
- Ability to manage multiple priorities
- Valid driver's license
- Availability to work weekends
Job Qualifications
- Bachelor's degree or equivalent experience
- Three to five years of experience in related field
- Strong presentation, communication, training and interpersonal skills
- Demonstrable record of understanding and meeting customer expectations
- Proven track record of understanding of the drivers of product and labor cost variances
- Good knowledge of Microsoft Office and Windows-based computer applications
- Must have current valid driver's license
Job Duties
- Develop and maintain an excellent relationship with the assigned accounts and act as a liaison between the CSC, the airline and the Key Account Manager
- Ensure accurate billing and provisioning to the airline
- Maintain daily par levels and inventory control in accordance with customer standards
- Ensure equipment inventory is taken in a timely and accurate manner
- Ensure the on time departure of all flights using catering guidelines
- Support the respective departments regarding all airline cycle changes
- Monitor and ensure compliance with customer specifications and equipment, policies and procedures (FDA, HACCP etc.) in cooperation with the responsible Quality Manager
- Maintain customer specifications and monitor changes
- Ensure that the airlines measurement system is taken into account in each department
- Coordinate and participate in all CSC evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
- Monitor and ensure CSC compliance with the airlines safety expectations
- Develop, document and maintain flight attendant comment and delay database
- Support the Executive chef in menu presentations as needed. Assist in Chef tables
- Track quality scores
- Ensure par levels of customer inventory and customer specific goods
- Participate in special customer projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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