Marriott International, Inc logo

Account Specialist-SRS I

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Marriott International is the world's largest hotel company, renowned for its diverse portfolio of brands and extensive global presence. With a commitment to inclusivity, diversity, and sustainability, Marriott fosters a workplace culture where employees come first. Headquartered at 7750 Wisconsin Ave, Bethesda, Maryland, Marriott offers a dynamic environment where talent is nurtured and career growth is encouraged. As a global hospitality leader, Marriott provides employees with exceptional opportunities for development and advancement across numerous hotels and brands worldwide.

This job opening is for a full-time Management position within the Reservations category, located at the Marriott International Headquarters in Bethesda, ... Show More

Job Requirements

  • bachelor's degree in hospitality or related field
  • minimum 3 years experience in reservation or hotel management
  • proficiency with reservation software
  • strong decision-making capabilities
  • ability to lead a team
  • flexible schedule
  • excellent interpersonal skills

Job Qualifications

  • experience in hospitality management
  • strong leadership skills
  • excellent communication abilities
  • familiarity with reservation systems
  • customer service orientation
  • problem-solving skills
  • ability to work under pressure

Job Duties

  • manage reservation teams
  • oversee daily reservation operations
  • ensure high-quality customer service
  • optimize reservation processes
  • coordinate with other departments
  • train and develop staff
  • handle escalated customer issues

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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