Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Marriott International is the world's largest and most renowned hospitality company, headquartered at Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States. Marriott has built a reputation for its commitment to excellence, exceptional customer service, and expansive portfolio of diverse hotel brands. The company is dedicated to providing unique opportunities for its employees to thrive and grow both professionally and personally. Marriott values diversity and inclusion, fostering a work culture that respects all individuals regardless of disability status, veteran status, or any other legally protected category. Marriott strongly promotes equal opportunity employment, ensuring a fair and respectful workplace for... Show More
Job Requirements
- bachelor's degree in hospitality management or related field
- minimum of 3 years experience in hotel reservations or hospitality management
- strong organizational and multitasking abilities
- proficiency in reservation management software
- excellent problem-solving skills
- availability to work full time at the Bethesda, Maryland location
- willingness to lead and motivate a team
Job Qualifications
- proven experience in hospitality management or reservations
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proficiency with reservation systems and software
- analytical skills to interpret data and enhance operations
- ability to handle guest concerns with professionalism
- commitment to Marriott's values of diversity and inclusion
Job Duties
- manage the reservations team to ensure efficient booking processes
- oversee daily operations to maintain high standards of guest service
- coordinate with other departments to optimize room availability
- analyze reservation data to improve sales and operational performance
- handle escalated guest issues and resolve booking conflicts
- train and develop team members to enhance skills and performance
- implement strategies to increase reservation revenue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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