Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Job Description
Marriott International is the world's largest hospitality company, renowned for its extensive portfolio of hotel brands, exceptional service standards, and commitment to employee growth and inclusivity. With a global presence, Marriott International offers employees a unique opportunity to thrive in a dynamic and diverse work environment where innovation, collaboration, and customer satisfaction are paramount. Headquartered in Bethesda, Maryland, Marriott International combines its rich history with a forward-thinking approach to hospitality, maintaining its position as a leader in the industry. The company prides itself on a workforce that reflects a wide range of cultures and perspectives, fostering an inclusive culture that... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 3 years experience in hospitality or reservation roles
- management experience preferred
- excellent verbal and written communication
- ability to work under pressure
- flexibility to work full-time hours
- strong organizational skills
Job Qualifications
- bachelor's degree in hospitality management or related field preferred
- proven experience in hospitality or reservation management
- strong leadership and communication skills
- proficiency with reservation software and systems
- ability to analyze data and improve processes
- customer service oriented
- problem-solving skills
Job Duties
- manage reservation team operations
- develop and implement reservation strategies
- monitor booking trends and adjust processes accordingly
- ensure high standards of customer service
- collaborate with other departments to optimize guest experience
- train and mentor reservation staff
- resolve complex guest issues related to reservations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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