Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Marriott International is the world’s largest hospitality company, recognized globally for its wide portfolio of brands, thousands of hotels, and unmatched opportunities for employee growth and success. Headquartered in Bethesda, Maryland, Marriott is renowned not only for its commitment to providing superior guest experiences but also for fostering an inclusive and diverse workplace where all employees can thrive. The company embraces equal opportunity employment and is dedicated to maintaining a culture that respects and values every person, regardless of disability, veteran status, or any other protected characteristic under applicable laws.
As a leading global hotel company, Marriott International s... Show More
As a leading global hotel company, Marriott International s... Show More
Job Requirements
- full-time availability
- willingness to work on-site at Marriott International HQ in Bethesda, Maryland
- prior management experience
- ability to lead a diverse team
- strong attention to detail
- customer-focused mindset
- adaptability to changing environments
Job Qualifications
- bachelor’s degree in hospitality management or related field preferred
- proven experience in reservations or customer service management
- strong leadership and team-building skills
- excellent communication and interpersonal abilities
- proficiency with reservation systems and technology
- problem-solving and organizational skills
- ability to work under pressure
Job Duties
- lead and manage the reservations team
- oversee daily reservation operations and ensure accuracy
- develop and implement strategies to optimize booking processes
- collaborate with other departments to enhance customer satisfaction
- monitor performance metrics and prepare reports
- train and mentor team members
- resolve escalated customer issues effectively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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