GEODIS

Account Representative - Foreign Trade Zone, Customs Brokerage

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k Match
Paid Maternity Leave
Paid parental leave
Employee Discounts
Access to career development programs
Free telemedical access
financial wellness programs
Daycare discount program

Job Description

GEODIS is a leading global third-party logistics provider (3PL) specializing in delivering comprehensive supply chain solutions and ensuring smooth and efficient movement of goods worldwide. With a strong commitment to innovation and operational excellence, GEODIS partners with many of the world’s top brands and manufacturers, positioning itself as a critical player in the logistics and transportation industry. The company is driven by the vision of 'A Better Way to Deliver,' focusing on customer satisfaction, sustainability, and cutting-edge technology to transform logistics into a strategic advantage for its clients.

As a global organization, GEODIS offers a dynamic and inclusive work envi... Show More

Job Requirements

  • Minimum 3 years experience in customs brokerage or FTZ
  • knowledge of U.S. government agency requirements
  • knowledge of U.S. Customs and PGA requirements with the FTZ
  • proficiency with Microsoft Outlook, Word, Access, and Excel
  • excellent written and oral communication skills
  • strong planning and organizational skills
  • ability to read and interpret documents
  • ability to write routine reports and correspondence
  • ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • ability to multitask
  • mathematical skills essential to ensure accuracy in calculations

Job Qualifications

  • Minimum of 3 years experience in customs brokerage, FTZ, or equivalent combination of education and experience
  • knowledge of U.S. government agency requirements
  • knowledge of U.S. Customs and PGA requirements within the FTZ context
  • proficient with Microsoft Outlook, Word, Access, and Excel
  • excellent written and oral communication skills
  • proven ability to develop relationships with internal and external customers
  • strong planning and organizational skills
  • ability to read and interpret documents
  • ability to write routine reports and correspondence
  • ability to apply common sense understanding of instructions in written, oral, or diagram form
  • ability to multitask
  • essential mathematical skills for accuracy in calculations

Job Duties

  • Serve as the customer service liaison between the company and the customer specific to brokerage and FTZ functions
  • process daily FTZ transactions for transmittal to Customs including CBP Form 214 Admissions, CBP Form 7512 In-bonds, CBP Form 216 Annual and individual permits, CBP Form 349 Harbor Maintenance Fee
  • coordinate all participating government agency (PGA) information
  • open files and enter notes, information, and document requests in CargoWise and/or the Foreign-Trade Zone system
  • enter invoice and manifest information into the FTZ System and CargoWise and submit invoice packets weekly to the customer
  • send information/document requests to customers as needed for PMD product master information
  • communicate with specified government agencies, customers, carriers, and operations on issues affecting customs brokerage and FTZ
  • file document requests, correspondence, and documents in a file folder identified by the applicable admission number
  • ensure compliance with U.S. government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife
  • coordinate shipping details with U.S. forwarders, steamship lines, airlines, and agents
  • convert and verify shipment weight, volume, and foreign currency from documents, operations, or customer
  • maintain communication with customers, carriers, and vendors
  • work with operations and forwarders on in-bond moves into and out of the FTZ
  • assist customers with questions, complaints, requests, tracking, and tracing
  • handle accounting processes accurately and timely
  • coordinate shipments from airline, ocean piers, and container freight station (CFS) to the FTZ and exports from the FTZ to airline, ocean piers, and CFS
  • review documentation or issue documents to meet government and carrier regulations
  • recognize and report operational exceptions to the Operations Manager – Customs Brokerage, FTZ
  • promptly and politely answer email and telephone calls

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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