Account Receivables Specialist, Graylyn Conference Center

Winston-Salem, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $25.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Tuition Assistance

Employee wellness programs

Job Description

Wake Forest University is a prestigious institution known for its commitment to academic excellence, innovative research, and vibrant campus life. Located in Winston-Salem, North Carolina, the university offers a wide range of programs and services designed to support both its students and staff. Among the various facilities under its umbrella is Graylyn, a historic conference center that hosts numerous events, meetings, and functions throughout the year. Graylyn operates with a high standard of service and professionalism, making it a vital component of the university's outreach and operational endeavors.

This job opening is for a critical financial role within Graylyn, specifical... Show More

Job Requirements

Associate's degree
Two years of related experience
Proficiency in Microsoft Office, Google Docs, the internet, and other relevant software
Ability to handle sensitive information confidentially
Demonstrate understanding of security requirements and excellent safety skills
Ability to follow/enforce company policies and procedures
Ability to present and display a professional demeanor at all times
Excellent interpersonal, communication, and time management skills
Ability to organize workflow and coordinate activities
Ability to maintain effective customer relations

Job Qualifications

Associate's degree
Two years of related experience
Proficiency in Microsoft Office, Google Docs, the internet, and other relevant software
Knowledge of Opera Software and Toast Software is a plus
Ability to handle sensitive information confidentially
Demonstrate understanding of security requirements and excellent safety skills
Ability to follow/enforce company policies and procedures
Ability to present and display a professional demeanor at all times
Excellent interpersonal, communication, and time management skills
Ability to organize workflow and coordinate activities
Ability to maintain effective customer relations
An associate's degree or higher in Accounting, Business Administration, Hospitality, or related degree with two years of related experience or an equivalent combination of education and experience

Job Duties

Oversee billing and collection processes for Graylyn including proper posting of accounts receivables such as cash, checks, allowances, or credit cards
Approves account refunds for overpayments, and transfers of advance deposits
Responsible for notification to clients regarding cancellations and contract shortages
Responsible for all accounts receivable group billings, including mailing A-R invoices and statements, collections, authorization of client credit, and issuance of references
Responsible for the collection of past due accounts, and responding to guest chargebacks, guest inquiries, requests, or complaints
Keeps Graylyn Management informed, in general, of accounts receivable status as requested
Responsible for the deposit of, and recording of all payments received by clients, groups, and guests
Oversees processing of all accounts receivable month-end reports
Prepares aged trial balance of accounts receivable, advance deposits, and monthly reconciliation to the general ledger
Prepares required monthly journal entries
Collaborates with other internal departments including Front Desk, Coordination, Sales, Special Events, and Food and Beverage
recommends methods to improve any billing problems or procedures
Prepare special reports as required by management
Responsible for proper storage and relocation of all accounts receivable and payable records
Attends weekly Coordination meetings
Exercises discretion in decision-making, using existing policies and best practices as guidelines
Seeks input on decisions from the Director/ Assistant Director to ensure alignment with operational plans
Performs other related duties as assigned
Serves as General Cashier - Maintains and audits petty cash banks at Graylyn regularly, including a reconciliation for distribution of petty cash disbursements and reimbursement

Job Location

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