Account Manager - Valet & Front-End Services - Riddle Hospital (Main Line Health)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
company-paid basic life insurance
accidental death and dismemberment insurance
short-term disability
long-term disability
401k Retirement Plan
Paid Time Off
Paid holidays
paid floating holidays
Job Description
Towne Park is a prominent hospitality services company dedicated to delivering exceptional experiences that create smiles and meaningful impacts every day. With a strong focus on serving millions of patients, visitors, and guests across their various accounts, Towne Park positions itself as more than just a workplace—it's a place where team members can truly make a difference. As a business committed to compassionate service, Towne Park helps ease anxieties and fosters memorable moments for guests and clients in many hospitality settings, including healthcare environments and event venues. The company prides itself on the power of positivity and strives to provide... Show More
Job Requirements
- must have a valid driver's license and clean driving record
- must be at least 18 years of age
- must be able to drive manual transmission
- pass a criminal background check
- pass a motor vehicle record check
- pass a drug screen
- able to lift and move up to 50 pounds frequently and up to 75 pounds occasionally
- able to push and pull weights up to 100 pounds frequently
- able to stand, walk, climb stairs and perform physical tasks
- able to work extended hours including evenings and weekends
- travel up to 10 percent may be required
Job Qualifications
- associate's degree preferred
- minimum of two years related experience or equivalent combination of education and experience
- knowledge of general business practices including accounting, human resources and customer service
- ability to drive manual transmission
- valid driver's license with clean driving record
- ability to pass a criminal background check, motor vehicle record check and drug screen
Job Duties
- understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance
- demonstrates the ability to improve the financial performance and profitability of the account
- understands the contractual agreement and recognizes ways to maximize opportunities
- manages scheduling, overtime, tip reporting and timekeeping for associates
- ensures forecasts, payroll and accounting reports are on time and accurate
- is actively engaged in recruitment, hiring, and training processes
- fosters an environment that retains talented associates
- recognizes great performance and provides coaching and opportunities for growth
- ensures consistent guest and patient service experience on all shifts
- develops cohesive working relationships with clients and maintains regular communication
- fully understands and utilizes business systems to control assets and expenditures
- understands and adheres to safety and security procedures
- maintains relationships with present clients to obtain references and leads for new opportunities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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