TCI Transportation

Account Manager- Logistics Brokerage

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $52,000.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
monthly incentive bonus
Career development opportunities
supportive work environment

Job Description

TCI Global Logistics is a prominent player in the logistics industry, known for its dedication to delivering reliable and innovative freight solutions. Established in 1978 as a family-owned company, TCI Global Logistics has built a legacy of trust, integrity, and exceptional service. With over four decades of experience, the company has continually adapted to the evolving transportation landscape, maintaining a strong commitment to customer satisfaction and operational excellence. As a family-owned business, TCI Global Logistics fosters a supportive, team-oriented culture where values such as integrity, accountability, creativity, and teamwork are at the core of everything they do. This foundation has... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 2 years experience in logistics, freight brokerage, or related field
  • proficiency in shipment coordination and account management
  • strong computer skills, including experience with EDI and order entry software
  • ability to work in a fast-paced environment and manage multiple tasks
  • excellent communication and organizational skills
  • valid driver’s license

Job Qualifications

  • Strong communication and interpersonal skills
  • effective problem-solving abilities
  • experience in logistics or freight brokerage preferred
  • ability to manage multiple customer accounts simultaneously
  • organized and detail-oriented
  • experience with EDI and order entry systems a plus
  • self-starter with proactive mindset
  • proven track record in customer service and relationship management

Job Duties

  • Serve as the primary point of contact for assigned customer accounts
  • coordinate shipment builds, order entry (manual and EDI), and scheduling
  • facilitate route optimizations through efficient routing and planning
  • maximize revenue and load volume while delivering top-tier service
  • maintain weekly communication with all assigned clients
  • foster and grow customer relationships through trust and performance
  • provide accurate quoting and pricing by collaborating with the pricing and sales team
  • ensure precise billing and collaborate with Credit on payment issues
  • anticipate customer needs and resolve shipping challenges efficiently
  • collaborate cross-functionally to meet and exceed customer expectations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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