Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
monthly incentive bonus
Career development opportunities
supportive work environment
Job Description
TCI Global Logistics is a prominent player in the logistics industry, known for its dedication to delivering reliable and innovative freight solutions. Established in 1978 as a family-owned company, TCI Global Logistics has built a legacy of trust, integrity, and exceptional service. With over four decades of experience, the company has continually adapted to the evolving transportation landscape, maintaining a strong commitment to customer satisfaction and operational excellence. As a family-owned business, TCI Global Logistics fosters a supportive, team-oriented culture where values such as integrity, accountability, creativity, and teamwork are at the core of everything they do. This foundation has... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2 years experience in logistics, freight brokerage, or related field
- proficiency in shipment coordination and account management
- strong computer skills, including experience with EDI and order entry software
- ability to work in a fast-paced environment and manage multiple tasks
- excellent communication and organizational skills
- valid driver’s license
Job Qualifications
- Strong communication and interpersonal skills
- effective problem-solving abilities
- experience in logistics or freight brokerage preferred
- ability to manage multiple customer accounts simultaneously
- organized and detail-oriented
- experience with EDI and order entry systems a plus
- self-starter with proactive mindset
- proven track record in customer service and relationship management
Job Duties
- Serve as the primary point of contact for assigned customer accounts
- coordinate shipment builds, order entry (manual and EDI), and scheduling
- facilitate route optimizations through efficient routing and planning
- maximize revenue and load volume while delivering top-tier service
- maintain weekly communication with all assigned clients
- foster and grow customer relationships through trust and performance
- provide accurate quoting and pricing by collaborating with the pricing and sales team
- ensure precise billing and collaborate with Credit on payment issues
- anticipate customer needs and resolve shipping challenges efficiently
- collaborate cross-functionally to meet and exceed customer expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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