GDI Integrated Facility Services logo

Account Manager, Janitorial Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $38,400.00 - $55,400.00
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Work Schedule

On-call
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee training
Retirement Plan

Job Description

GDI, Inc. is a renowned provider of best-in-class integrated, high-level facility maintenance services serving the United States and Canada. With an experienced team of over 30,000 dedicated professionals, GDI has built a reputation for delivering outstanding service that contributes effectively to the success of both the company and its customers. With nearly a century of facility service experience combined with state-of-the-art business practices, environmentally friendly processes, and sustainable supplies, GDI continues to maintain an unrivaled client experience and satisfaction. This steadfast commitment to quality and client satisfaction positions GDI as a leader in the facility maintenance industry.

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Job Requirements

  • Minimum 2 years management experience in janitorial industry
  • Ability to meet deadlines and make sound decisions in stressful situations
  • Strong customer service skills
  • Excellent attention to detail
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Able to multi-task
  • Experience with MS Office preferred
  • Ability to work independently with good judgment
  • High integrity and discretion

Job Qualifications

  • Minimum 2 years management experience in the janitorial industry, preferably in an airport or large facility
  • Ability to meet deadlines and make sound decisions in stressful situations
  • Strong customer service skills
  • Excellent attention to detail
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Able to multi-task
  • Experience with MS Office (Word, Excel, Outlook) preferred
  • Ability to show judgment and to work independently
  • High integrity and discretion required

Job Duties

  • Manage and train the work of the janitorial staff in the facility
  • Designate shift and area work assignments
  • Respond quickly and appropriately to all customer concerns or complaints
  • Take full responsibility to ensure the customer receives closure on all issues and inquiries
  • Onboard and set-up training for all new employees including hands-on training and job shadowing
  • Train by example by performing janitor duties while being shadowed
  • Manage any employee relations or performance issues quickly and appropriately
  • Document and report to management or HR
  • Identify and communicate the need for any special project work to management
  • Review employee timekeeping to ensure compliance with rules
  • Complete payroll documents to ensure all employee time is paid correctly
  • Maintain cleaning supplies inventory
  • Respond to calls whenever needed
  • Enforce all safety policies and procedures
  • Report and investigate accidents immediately
  • Complete training courses as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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