Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
401(k)
401(k) matching
Dental Insurance
Vision Insurance
Health Insurance
Health savings account
Life insurance
Paid Time Off
Tuition Reimbursement
Job Description
Argents Express Group is a privately owned third-party logistics (3PL) and supply chain solutions provider with a rich history dating back to 1977. For nearly five decades, the company has built a strong reputation for supporting businesses nationwide by delivering comprehensive, end-to-end logistics services. These services encompass freight forwarding, customs brokerage, domestic transportation, warehousing, inventory management, and e-commerce fulfillment. Argents leverages modern technology, real-time visibility, and integrated warehouse operations to offer solutions that are accurate, scalable, and tailored specifically to meet the unique demands of each client.
With operational hubs located strategically across Charleston, South Carolina; Chicago, Illinois; and Seattle... Show More
With operational hubs located strategically across Charleston, South Carolina; Chicago, Illinois; and Seattle... Show More
Job Requirements
- High school diploma or equivalent
- previous experience working with a warehouse management system (WMS) and interactive equipment
- understanding of fulfillment and distribution models
- proficiency in Microsoft Office, especially Excel tables and formulas
- strong customer service skills
- ability to analyze and manipulate large data sets
- self-starter with great attention to detail
- effective organizational and time management skills
- ability to thrive under pressure
- knowledge of quality assurance
- 2 to 5 years of relevant experience depending on education level
- ability to train employees on CGMP and OSHA regulations
- excellent communication skills
- ability to build and maintain operational relationships
- ability to manage invoicing and pricing reviews
- physical ability to sit at a desk for extended periods and occasionally move about the office
- capability to lift up to 10-20 pounds occasionally
Job Qualifications
- High level of customer service
- self-starter with attention to detail
- ability to analyze and manipulate large amounts of data
- ability to learn, adapt, and thrive under pressure
- proven organizational and time management skills
- understanding of quality assurance
- previous experience working with a warehouse management system and interactive equipment
- understanding of fulfillment and distribution models
- proficient in Microsoft Office with strong knowledge of Excel tables and formulas
- education includes high school or equivalent with 2-3 years experience, Associates Degree with 1 year experience, or Bachelor's Degree with no experience
- 2-5 years' experience in relevant roles
Job Duties
- Work directly with clients to assist and facilitate day-to-day operations
- become an expert on client-specific accounts and their business needs
- understand onboarding through account maturity
- assist in expanding customers sales channels
- build operational relationships with current customers
- perform high volume of data entry
- process bills of lading and associated paperwork
- evaluate and resolve shipment discrepancies daily
- plan and book freight shipments
- educate and guide warehouse workers on operational processes
- learn new and expand on current standard operating procedures
- implement new concepts to strengthen operations
- review transaction pricing based on rate tariffs
- review and analyze transactional based reports
- invoice clients on a cycled basis
- train and oversee Operation Agents daily
- manage customer service team members who assist with daily operations and customer experience
- train employees in CGMP and OSHA regulations
- build, manage, and maintain new reporting, processes, and functions to strengthen understanding and operation of customers
- assist with client-based system setup and understand its effects across all platforms
- collaborate with management to adopt new ideas, people, or systems to enhance customer experience
- drive infrastructure growth from a customer and departmental base
- develop entry level understanding of management principles
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: