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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $37,500.00 - $45,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid holidays
Retirement Plan
Job Description
Greenawalt Hospitality is a well-established company specializing in the hospitality and events industry, known for delivering exceptional service and creating memorable experiences for clients. Located in Auburn, Alabama, the company has built a strong reputation for its commitment to quality, professionalism, and client satisfaction. With a focus on regional hospitality services, Greenawalt Hospitality caters to a diverse range of clients, offering tailored event planning and management solutions. The company operates in a dynamic and fast-paced environment, emphasizing teamwork, innovation, and a client-first approach to ensure each event's success and uphold its brand values.
The Account Manager role within Greenawalt Hospitali... Show More
The Account Manager role within Greenawalt Hospitali... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of experience in account management, client services, hospitality, events, sales, or operations support
- Strong customer service and communication skills
- Ability to manage multiple priorities and deadlines
- Willingness to work nights, weekends, and travel occasionally
- Proficiency in basic computer applications
- Ability to maintain accurate records and documentation
Job Qualifications
- 2+ years of experience in account management, client services, hospitality, events, sales, or operations support
- Strong customer service and relationship-building skills
- Excellent communication skills (written and verbal)
- Highly organized with strong attention to detail
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Comfortable working some nights/weekends and occasional travel as needed
Job Duties
- Serve as the primary point of contact for assigned clients
- Build strong working relationships by understanding client needs and expectations
- Provide solutions and recommendations based on client requests and service capabilities
- Ensure clients understand applicable legal requirements and company policies related to their events
- Communicate event details, timelines, and client requests to operations and internal teams
- Ensure internal teams receive accurate and timely information needed for successful execution
- Track updates and changes to event plans and communicate them clearly
- Support compliance by helping clients follow legal requirements and company standards
- Reinforce expectations and requirements to help ensure events meet regulatory and internal guidelines
- Coordinate event logistics and details based on client needs and operational requirements
- Maintain organization across multiple events to support successful delivery and client satisfaction
- Identify opportunities to upsell services when appropriate
- Support relationship growth and help develop new client opportunities
- Collect, record, and process payments to support financial reconciliation
- Maintain accurate client records, documentation, and event information
- Generate and update proposals, contracts, and reports using internal templates and systems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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