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Expedia Group

Account Manager

Los Angeles, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $94,000.00 - $150,500.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental leave
wellness reimbursement
Travel Discounts

Job Description

Expedia Group is a leading global travel company that powers travel for everyone, everywhere. With a portfolio of widely recognized travel brands including Brand Expedia, Hotels.com, Vrbo, and Travelocity, among others, Expedia Group is at the forefront of designing cutting-edge technology and innovative solutions aimed at making travel smoother, more accessible, and more memorable for travelers around the world.

As a dynamic technology-driven company, Expedia Group focuses on driving growth for both travelers and partners by offering competitive supply, valuable advertising, and affiliate solutions. Its diverse and vibrant community fosters an inclusive culture where differences are celebrated, and collabora... Show More

Job Requirements

  • 2+ years of experience in account management, partner/client success, consultative sales, or related field
  • Proficient in English language skills
  • Passionate about travel
  • Ability to work autonomously and collaboratively with a diverse team
  • Strong appetite for innovative technology, fast-changing business environment, and data-driven decision-making
  • Ability to prioritize and multi-task effectively to achieve critical targets, goals, and strategic objectives
  • Strong presentation skills to communicate ideas and directives clearly and persuasively
  • Analytical skills with market trends, partner performance, and competitor analysis
  • Ability to proactively demonstrate the unique value proposition of partnering with Expedia Group
  • Growth mindset with a willingness to use feedback to improve
  • Strong negotiation skills
  • Relationship builder who earns the confidence of others and bridges solid partnerships based on mutual support through collaboration
  • Drive for results

Job Qualifications

  • 2+ years of experience in account management, partner/client success, consultative sales, or related field
  • Proficient in English language skills
  • Passionate about travel
  • Ability to work autonomously and collaboratively with a diverse team
  • Strong appetite for innovative technology, fast-changing business environment, and data-driven decision-making
  • Ability to prioritize and multi-task effectively to achieve critical targets, goals, and strategic objectives
  • Strong presentation skills to communicate ideas and directives clearly and persuasively
  • Analytical skills with market trends, partner performance, and competitor analysis
  • Ability to proactively demonstrate the unique value proposition of partnering with Expedia Group
  • Growth mindset with a willingness to use feedback to improve
  • Strong negotiation skills
  • Relationship builder who earns the confidence of others and bridges solid partnerships based on mutual support through collaboration
  • Drive for results

Job Duties

  • Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners
  • Ensure that partner hotels’ products such as content, rates, and availability are consistently optimized on Expedia Group sites to maximize customer conversion
  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
  • Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts
  • Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of tools including unique market insights, in-house revenue management tools, marketing and merchandising opportunities, specialized brands potential opportunities, and self-service tools
  • Represent Expedia Group in assigned markets and establish relationships with key local influencers
  • Cross collaborate with internal stakeholders to execute business initiatives
  • Work closely with internal teams to drive market strategy
  • Provide coaching to colleagues and peers on best practices and workflow methodologies
  • Conduct regular self-learning to improve skills and influence
  • Direct internal projects as required
  • Execute effectively based on KPI metrics such as targets, goals, and strategic objectives
  • Guide and support hotel partners to deliver the best traveler experience
  • Promote self-service
  • Travel for partner visits 20-30% of the time

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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