Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
overtime pay
onsite work
Professional development opportunities
inclusive work environment
Reasonable accommodations for disabilities
Job Description
Spot Freight, Inc. is a dynamic logistics company known for its commitment to building strong partnerships through proactive and innovative freight solutions. As a leader in the logistics marketplace, Spot offers a collaborative environment where initiative, drive, and teamwork empower employees to make a significant impact. The company operates with a passion for problem-solving and a focus on delivering exceptional service to its clients. With a team of dedicated logistics professionals available around the clock, Spot ensures seamless operations that cater to the evolving needs of the transportation industry. This commitment extends to maintaining an inclusive workplace where diversity is... Show More
Job Requirements
- high school diploma or equivalent
- previous sales or customer service experience
- proficiency with Microsoft Office Suite
- ability to work onsite 5 days a week in Indianapolis, Indiana
- excellent communication skills
- ability to handle multiple tasks efficiently
- strong organizational skills
- ability to work in a fast-paced environment
Job Qualifications
- bachelor's degree preferred
- previous sales or 2+ years of customer service experience
- proficient in Microsoft Office Suite
- ability to thrive in a fast-paced environment and meet performance metrics
- strong communication skills including persuasiveness, assertiveness, confidence, and resiliency
- entrepreneurial and competitive spirit, passion, self-motivation
- organization and attention to detail
- adaptability, multi-tasking ability, sense of urgency
- confident decision-making skills
Job Duties
- execute on all day-to-day operations to ensure customer satisfaction, addressing customer inquiries, and escalating or solving needed customer resolution
- communicate daily with carriers, customers, and Spot employees to ensure on-time deliveries and pick-ups
- create and distribute freight documents (BOLs, labels, etc.) and ensure trucks are loaded with the correct freight
- ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs
- coordinate with Spot teams in Carrier Services and Logistics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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