Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Equal opportunity employer
Job Description
Ochsner Health is a respected healthcare institution that has been committed to serving communities, healing patients, leading innovations in medical care, educating healthcare professionals, and pushing the boundaries of healthcare excellence since its establishment in 1942. With a rich legacy spanning over 80 years, Ochsner has grown into a comprehensive health system known not only for its high quality patient care but also for its commitment to research, education, and community service. The organization's core values focus on delivering exceptional patient experiences and fostering a collaborative environment for employees to thrive. At Ochsner, every employee plays an essential role in... Show More
Job Requirements
- High school diploma or equivalent
- two years experience in appointment scheduling, customer service, or related field
- computer skills and dexterity required for data entry and retrieval of information
- effective verbal and written communication skills
- proficiency with Windows-style applications and specific software relevant to the role
- strong interpersonal skills
- good time management skills
- ability to work collaboratively with multiple departments
- ability to exercise sound judgment when handling challenging situations
Job Qualifications
- High school diploma or equivalent
- two years experience in appointment scheduling, customer service, or related field
- effective verbal and written communication skills
- proficiency with Windows-style applications and various software packages
- strong interpersonal skills
- good time management skills
- ability to work collaboratively with various departments
- ability to exercise sound judgment in handling difficult or escalated situations
Job Duties
- Performs direct outreach to targeted patients and schedules appointments as requested, while partnering with internal departments and leaders to manage access
- manages and coordinates referrals via online work queues
- provides excellent customer service and access navigation support to both patients and providers via web tools
- develops and maintains organized record keeping systems as needed to facilitate the flow and retrieval of information
- works collaboratively with clinical departments to meet the needs of patients
- other related duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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